When we want to respond without a word we have the choice of an up 'V' or a down 'V' How unfeeling is that despite the recent so called website update. On Sue Ryder we have the 
icon. MacMillan just don't get it do they ?
Hello Geoff999
Thank you so much for your kind reply. Eliza isn't here right now, so I hope you don't mind me responding.
I'm Steph and I work alongside Eliza in the Community team. We're really glad to hear that you're using the Macmillan Online Community more and more these days.
Although we're sorry that circumstances bring you here at all, we hope you find the Community to be a safe place of comfort and support.
As Eliza says, it's really important to us that Community members feel welcome and supported. We're here for you if you ever need any help using the Community. You can also contact us with feedback, if you need to report a technical issue, or if you need help finding the right support from Macmillan.
You can contact the Community team in lots of different ways.
-by email at community@macmillan.org.uk
-click here to start a live webchat (Mon-Fri 8am-8pm)
-by posting a question in the Technical Help Group here
I hope you feel comfortable to get in touch with any questions, or if you need help.
Kindest Regards
