Community Updates

Hi everyone,

We are happy to say that signatures will be back on the forum. We know how important these are for our members and we received a lot of feedback from you telling us you'd like to see them underneath each of the posts you make. 

Signatures will now appear underneath every reply, but not underneath the original post (the post that starts the thread). This is the only way we can configure signatures in the…

Hi everyone,

Last week, we used a feature to send an email notification to all members to let them know about our update on the site upgrade. You may have seen the below email in your inbox:

Unfortunately, due to a technical glitch, this email is being sent to users multiple times. Because of this, we have had to temporarily disable email notifications from the Community. This means users will not receive any email…

Hi everyone,

It’s Ellen here from the Community team. We are hoping to get your thoughts on a change we are thinking of making to the way you currently view groups. We’re looking at making this change based on some of the feedback we’re seeing across the site, and within the feedback survey.

You’ll see a poll below this post, where you can vote for what you like best.

Currently, when you go to…

On 29^th July, we launched an upgrade of our Community site. The changes we have made are to ensure that the Community is working on a much more stable platform so that our users encounter less technical issues and that we can grow and develop the Community in a safe and well-supported way.

We are not where we had hoped to be since launching the upgrade. We are working through a list of bugs and issues which we did not…

Hi everyone,

Due to some planned maintenance on the main Macmillan website, www.macmillan.org.uk, the Online Community will enter a read-only mode between 6:00am and 10:00am on Thursday 10^th September.

The main Macmillan website (macmillan.org.uk) will also be unavailable from 6:00am-10:00am.

This means that you will not be able to log in or post on the Online Community during this time. You will still be able to read…

Hi everyone,

We’re writing this afternoon with an important update.

Tomorrow morning, Tuesday 11^th August, the Community will be entering a read only state from 7am until 10am.

This is to allow us to fix two issues that we know users are experiencing just now. This maintenance will fix the below:

• Logging in issue where users are receiving the error message ‘the user already exists’. See below a screenshot of the…