It’s been a little while since we last posted about our plans for improving the site. In today’s news blog, we’re telling you about five improvements which will be coming to the site within the next few weeks. If you have any questions, please feel free to comment in the comments section below and one of the team will get back to you.
‘Latest’ hyperlink in forums
First up, we have the ‘Latest…
Picture from , as part of 2020’s Winter Picture Festival
Looking back on this year, life might feel very different now than it did a year ago. One thing hasn’t changed: the Online Community is still here for you as a source of support. Here in the Community team, we are so proud of all of our members for sharing their experiences, and offering support to others. We wanted to reflect on everything that the Online…
When looking round the Community recently you may have noticed a new ‘Chat with us’ button appearing when looking at our ‘Ask an Expert’ pages or our ‘Help section’. This is Macmillan’s webchat feature and we are pleased to announce that the Community team are now available for you to live chat with for technical support Monday – Friday 9am – 5pm.
What is webchat…
Hi everyone,
It's Eliza from the Community team. Finding the right support for you when you're going through an experience with cancer is really important. We're interested to know whether you use other support groups outside the Online Community.
You'll see the poll below this post, where you can vote to let us know.
Making the Online Community better for you is at the heart of everything we do. If you…
Hi everyone,
We want to say a huge thank you for your continued feedback and your patience since we upgraded the Community.
We have been escalating all issues that have been reported and we are listening to all of the feedback we’re receiving. It has been really helpful for us to understand how you feel the site is working and what we can do to improve.
We know the Community is a lifeline for many of our members…
Hi everyone,
We are happy to say that signatures will be back on the forum. We know how important these are for our members and we received a lot of feedback from you telling us you'd like to see them underneath each of the posts you make.
Signatures will now appear underneath every reply, but not underneath the original post (the post that starts the thread). This is the only way we can configure signatures in the…
