Community Updates

  • Community News Blog: Notice: improvements release postponed

    This morning, Wednesday 5th May, we had planned to move forward with our first batch of improvements to the Community.

    As many of you may have noticed, the site was down for longer than we had expected. Unfortunately, we ran into some problems when we released the changes into the site.

    We did not want to introduce any issues into the Community, and therefore we made the decision to roll back the improvements.

    We are…

    • 5 May 2021
  • Community News Blog: Improvements are coming

    Image of a path with 'Community Improvements' in writing

    On Wednesday 5th May, we will be introducing the first of our improvements to the Community. In our previous blog, ‘Look out for improvements’, we announced that we would be making some key improvements to the site.

    We are continually grateful for all of the feedback that you send to us, the Community team, as this is what has helped us to work on the things that matter the most to our members.

    We’ve got…

    • 3 May 2021
  • Community News Blog: Planned Online Community Maintenance - Thursday 28th of April, 4am onwards

    Hi everyone,

    Due to some planned maintenance, the Online Community will enter a read-only mode for 4-8 hours, beginning this Thursday at 4:00am. It may last until midday but has been planned at this time to provide minimal disruption to our members.

    This means that you will not be able to log in, post or reply on the Online Community during this time. You will still be able to read posts and blogs on the site.

    If you feel…

    • 26 Apr 2021
  • Community News Blog: Community guidelines update – sharing medical pictures

    'Community guidelines update' written in white over a picture of a sunset over the sea.

    We have some important information to share here on the Online Community. We have decided to trial updating part of the Community guidelines around medical images.

    Our Community guidelines are what everyone agrees to when they join the Online Community. They’re in place to ensure that everyone is safe while using the site. Previously, our guidelines asked that members not to upload any photos of body parts or medical…

    • 14 Apr 2021
  • Community News Blog: Planned maintenance - Wednesday 17th March, 6am - 9am

    Hi everyone,

    Due to some planned maintenance, the Online Community will enter a read-only mode between 6:00am and 9:00am on Wednesday 17th March 2021. 

    This means that you will not be able to log in, post or reply on the Online Community during this time. You will still be able to read posts and blogs on the site.

    If you feel you need some support while the Online Community is unavailable, please remember our Support Line

    • 16 Mar 2021
  • Community News Blog: Look out for our improvements!

    An image of daffodils growing in nature

    It’s been a little while since we last posted about our plans for improving the site. In today’s news blog, we’re telling you about five improvements which will be coming to the site within the next few weeks. If you have any questions, please feel free to comment in the comments section below and one of the team will get back to you.

    ‘Latest’ hyperlink in forums

    First up, we have the ‘Latest…

    • 25 Feb 2021