Private Messaging temporarily disabled

  • 6 replies
  • 117 subscribers
  • 265 views

It's been a week now since private messaging on the forum has been temporarily disabled. I found that feature very useful and am disheartened it has been taken down. I've had conversations there which helped me, and I hope I helped others. I was in the middle of a conversation with  which I am keen to continue but have no private way to do so now.

I did contact the community admin, asking if they can relay my email to him, so we can continue our conversation, which they refused. Their suggestion was we'll have the conversation in public on the forum. In my view (and as I've also replied to them) these are very different conversations, on a private message the conversation can move between topics of mutual interest and you feel more free to express worries and frustrations you may not want to share with an infinite number of anonymous users but feel happy to share with a single anonymous user you feel affinity with.

No posting this in hope it will change things, but more to vent frustration, and apologise to   which I have no other way to contact , on our abrupt conversation stop. I hope you've by now received the dates of your radiotherapy.

G

  • Yes I’m the same .  can you assist please 

  • Good idea posting here. I also contacted them to ask how long the messaging will be down, but had no reply. I had the SpaceOAR operation yesterday afternoon and they gave me the dates of radiotherapy too. It starts in four weeks!

  • That's great news, glad things are moving again. Now you've had the operation you'll have a planning scan scheduled.

    Hopefully the private messaging function will be re-enabled soon.

    G

  • Hello All

    Yes, we have been having some serious IT issues in the last month and the latest casualty is private messaging.

    I am on holiday in Turkey at the moment and I missed our monthly Community Champions meeting, however I have requested an update as to when this will be back up and running. Another issue is with new members - you might have noticed they have random letters and numbers after their names!!

    It's messing me around too as I have a few folk to reply to and I am still hoping to meet Liz ( in Scotland in a couple of weeks and can't sort that out!

    I will keep you all posted as soon as I hear anything.

    Best wishes - Brian.

    Community Champion badge

    Macmillan Support Line - 0808 808 00 00, 7 days a week between 8am-8pm

    Strength, Courage, Faith, Hope, Defiance, VICTORY.

    I am a Macmillan volunteer.

  • And an update to my previous post.

    The technical development team are working to restore the private messaging (121) service BUT we have no date yet!

    I will keep you posted.

    Best wishes - Brian.

    Community Champion badge

    Macmillan Support Line - 0808 808 00 00, 7 days a week between 8am-8pm

    Strength, Courage, Faith, Hope, Defiance, VICTORY.

    I am a Macmillan volunteer.