Today my interaction with the hospital treating my cancer hit an all time low when I realised that PALs has no role in getting justice for patients but protecting thier employers. I have explained that I have numerous issues with my surgeon the worst being that he openly admitted to not having read a histology report from 12 months ago and which highlighred the presence of adenocarcinoma. As a result I put in a complaint to PALs . Thier response being they can not look at any evidence that is over 12 months old. This in theory dismisses my complaint. How can this be the case. So in their warped interpretation this means the surgeon who misses cancer gets away with this. Litterally over my dead body.
Is it acceptable to mention names on here.
AL985
To
Hi- your folks at the hospital sound as efficient as ours in north wales. PALS are a chocolate fireguard. I would suggest that you make a formal complaint in writing ( electronic is fine & less likely to be lost). Your complaint is from the time you were made aware of the issue so you are probably within the 12/12. If you get no joy there I would suggest getting either legal advice or contact the ombudsman. Tge 12 month is a guide and they can look at the complaint. If you were only made aware within the 12/12 them you are quite within your rights to take this further.
Take a look at your hospital complaint web page and see if there is the opportunity to have some form of advocate to help you . In wales it is the community health council now called Llais. You could also contact CQC for advice. All the best lovely xx
I was only informed by the surgeon that he missed the histology less than 2 months ago. The surgery was in Feb 2025. The problem is that PALs are trying to treat me like the surgeon did, as if I was a compleye idiot. Well they are dealing with the wrong man. My main concern now is can I trust the oncologist who is part of the same hospital trust? Should I ask to have my care transfetred?
Also whilst the surgeon denies that missing the adenocatcinoma has any significance on my current recurrence I can not trust him.
Lastly is there any admin on this forum and if there is, can they tell me if it is acceptable to name names?
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