Community upgrade

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Hi everyone,

I hope you don’t mind us posting here.

Last week, in our Community News Blog, we blogged about some upcoming changes to the Community. We’re excited to let you know that we will be launching our new Community next Wednesday, 29th July.

In this week’s blog, we’ve talked about everything you need to know. Why not have a read?

Don’t have time just now? Here’s the most important thing you’ll need to be aware of:

  • On Monday 27th July, the Community will experience some downtime from approximately 9am-5pm. This means you won’t be able to access the site.
  • As of 5pm on Monday 27th July, the Community will be available in a read only format. This means you’ll be able to read the site, but you won’t be able to carry out any actions e.g. post, like, blog.
  • On Wednesday 29th July, the Community will experience some further downtime, until 4pm when we’ll be launching the new site.
  • When logging in to the new Community for the first time, you will be prompted to reset your password for security purposes. This is just to make sure the new site and everyone’s accounts are fully secure and safe. Nothing else will change about your Community account, and all your content will be the same.
  • Your groups will be the same, and all your content will be visible on the new site.

We just wanted to say a huge thank you to all of you for supporting each other. Without you, the Community wouldn’t be what it is today and this upgrade would not be possible. Thank you!

We would love to hear from you, our members, about these changes. Whether you’d like to let us know about something you like, need a bit of help using the site, or you don’t like some of the changes we’ve made, we’d love to hear from you. You can send us your feedback by emailing us directly on or you can fill in this form here.

Only a few days to go!

Best wishes,

Macmillan Community Team