Community Updates

Hi everyone,

We’re writing this afternoon with an important update.

Tomorrow morning, Tuesday 11^th August, the Community will be entering a read only state from 7am until 10am.

This is to allow us to fix two issues that we know users are experiencing just now. This maintenance will fix the below:

• Logging in issue where users are receiving the error message ‘the user already exists’. See below a screenshot of the…

Welcome back to the Online Community!

The new platform is now live, and we’re so happy to share it with you. So please take a look around!  

The site looks and feels different, but all your groups and content remain the same. When you log in for the first time, you will be prompted to reset your password for security purposes. Once you’ve reset your password, you’ll be able to log in, explore content and post as…

Hi everyone,

Last week, the Community team blogged about some important changes that are going to happen from Monday 27^th July.  

With only a few days to go before the upgrade, we wanted to reach out with a reminder about what to expect. We know how important the Online Community is to you and all our members. While this upgrade marks a new beginning for the Community, the site will still continue to be a source of comfort…

As you may be aware, the Online Community wasn’t quite working this morning (20 June). The Community is now back up and running and should be working as normal for everyone. We're so sorry for any inconvenience this may have caused as we really understand that the Community is an important source of support for many members. 

If you are continuing to have any technical problems, such as being unable to post on…

What is easy read?
Easy read uses simple words and pictures to explain information.

Who is it for?
Easy read is useful for anyone who finds it hard to read, including people:

• with a learning disability
• with conditions that affect their concentration, or how they mentally process information
• who have English as a second language.

What is different about easy read information?
We want all our information about cancer to…

We want to write information that is useful and accessible to every person affected by cancer. This blog, by our cancer information development nurse Hilary, shows how our volunteer reviewers are helping us write more inclusive information.

Our reviewer feedback
To check that we’re getting our information right, we routinely ask the people who use it what they think. Every time we update a piece of information, some…