If you need some help using the site, or you've got a technical issue, you can chat to us using the 'Chat to us' icon in the bottom right corner.
This chat is open Monday - Friday, 9am-5pm.
How to use groups
My profile and settings
Friends and private messages
How to use blogs
How to use Ask an Expert
Volunteering and Fundraising
Contacting the team and technical issues
Welcome to the Help Section. Here you will find useful tips on how to use the site. Our ‘Help Pages’ have guides on how to do everything on the site from ‘How to use groups’ to how best to contact the Community team.
Our Community FAQs (frequently asked questions) have answers to the most common questions we get asked about the new site.
We also have a ‘Help Group’ where you can have questions answered directly by the Community team. Some recent questions from the Help Group are below.
If you'd like to ask us a question, you can do so by selecting the button below:
If you have a question about your experience with cancer, such as your symptoms or concerns, please post your question in our "Ask an expert" section to receive information and support from a professional.
Whatever cancer throws your way, we’re right there with you.
We’re here to provide physical, financial and emotional support.
© Macmillan Cancer Support 2020
© Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. A company limited by guarantee, registered in England and Wales company number 2400969. Isle of Man company number 4694F. Registered office: 89 Albert Embankment, London SE1 7UQ. VAT no: 668265007