My GP offer a phone on the day if you need an appointment. I phoned yesterday and today bang on opening time at 8am. Engaged tone. I'm ringing continually until 8:30am when I had to take my daughter to school. I tried on my return after 9am - same. Eventually about 11am I get the ring tone, it's answered, and the machine tells me I'm number TWELVE in the queue. I hang up - clearly all the appointments are gone now. Today I get the ring tone at 9:30am and I'm number thirteen in the queue. I have lost the will to live now and I give up.
Fastest finger to the GP phone line . . . . . . . . . . sigh
It's so dis-spiriting when you don't get the ring tone.
I don't think phone-on-the-day is the right way to do it. I think they should do double-booking (to allow for the no-shows) or a universal triage system. Or I think the haematology/oncology treatment lines should offer more support to take the pressure off primary care.
Or perhaps the system is working and the fact I've given-up shows it's not important enough for a slot LOL
I know many people aren't available at 8am due to school run or work so my problem is miniscule in comparison.
Thank you all for your comments. My oncologist recommended Actimel and bio yogurt, way back in the day, and I have been taking them ever since. I drink water all day long too. I've never tried pomegranate juice but unfortunately cranberry juice doesn't agree with me.
It is getting me down but hopefully some day soon, it will be sorted out. It's not life threatening so I can cope with it! Could be worse!
Love Annette x
Day 4 - started phoning a bit earlier before 8 am to see whether you could queue earlier but got the "practice closed" message. Persistent redial on 7:59am and I got a ring tone, number four in the queue, GET IN!!
Their Appt system is down. My name, number, DOB, address and rationale for wanting see DR written down. At least I am on their radar now. I reckon this / today could deliver
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