Hi Andrea . hope you don't mind me jumping in to answer this. To send a pm, you first need to be paired up as a friend. To do this, click on the user name or avatar of the person you want to pm. This will take you to their profile page. Under their name you should see "Add Friend". Click on his and they will be notified of your request. They then need to accept you as a friend. Once accepted, go to your own profile page and click on "My friends". You will see a list of friends and under each name you should see "Send a Private Message". Click on this and a dialogue box will appear. You are then ready to go. Any problems, shout out. Best wishes.
Just to add. The "people" symbol next to your avatar at the top of the page is a quick link to your friend list. The "envelope" icon will take you to your PMs and will be highlighted if you have an incoming message. Best wishes.
