Technical glitches

1 reply
59 subscribers
361 views

Hi All

Just to let you know there are some technical glitches after the recent update which are still being worked on.

One of the glitches is we're unable to "react" on certain posts. You can react on the first page of the thread but not on the following pages. The Tech team are aware of the problem.

Hugs, Barb xx

Moderator - Macmillan Community over 3 years ago

Hi everyone,

Thank you for sharing this Barb. I'm Eliza from the Community team here at Macmillan.

As Barb has mentioned, the "React" button isn't working consistently across discussion threads, and isn't always visible underneath replies currently. We're doing our best to work with our tech team to fix this as soon as we can.

If anyone is experiencing any technical issues or needs any help, please get in touch with us over email to community@macmillan.org.uk. Please include in your email what browser (Google Chrome, Safari, etc.) and what device (iPhone, android phone, Windows laptop, etc) you are using. This can help us to investigate issues.

We're here to help, so please just let us know if there's anything we can do to support you.

Best wishes,

Eliza

Macmillan Community team

More from this forum

Technical glitches