Profile details deleted following updates to the site

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Hello

Has anybody noticed that the details they had taken the time to include on their profile have been deleted following the recent upgrade?  

   Perhaps you could kindly raise this and see what has happened to our deleted profile information?  

Thank you  

  • Gosh that’s annoying! Mine are thankfully still there 

  • Hi Sarah16 I hope you don't mind me replying here, I am a community champ from the lung group.

    In case Barb hasn't seen this post yet, can I suggest you email community@macmillan.org.uk  to discuss this problem that has happened to your profile. I don't know why this would of happened, but the admin team will be able to have a look at this for you. 

    Best wishes 

    “Try to be a rainbow, in somebody else's cloud” ~ Maya Angelou
    Chelle 

    Community Champion badge
  • Thanks

    I have been having annoying login issues for weeks, which are intermittent but i have mentioned about profile information disappearing which can be really frustrating but hopefully the issues can all be resolved. 

    “let hope be your lighthouse beckoning you though stormy seas" - Jessica de la Davies

  • I have just been to look at my profile details to make sure they are there still there! I wouldn't know where to start if I had to re write it all.  Hopefully your log in issues will be sorted for you soon.  xx 

    “Try to be a rainbow, in somebody else's cloud” ~ Maya Angelou
    Chelle 

    Community Champion badge
  • That's weird, I flagged your post to the team to look into yet I can't see my post here ??!!

    Barb xx


    Community Champion Badge

    Womb cancer forum

    Macmillan Support Line - 0808 808 00 00, 7 days a week between 8am-8pm

    "Never lose hope. Storms make people stronger and never last forever” - Roy T Bennett

  • Barb just to let you know that my post on Trials I accidentally put heart and half moon emojis but it won't allow me to remove, the remove symbol comes up but when pressed the emojis disappear but then when you enter the post it's still there. On top of this then I flagged it to the moderator! Sorry xx

    Madesp 
  • Hi Mad. Hopefully by flagging to the Moderators, they'll look into the probems. There's been a few glitches since the updates that they're still working on.

    Hugs, Barb x


    Community Champion Badge

    Womb cancer forum

    Macmillan Support Line - 0808 808 00 00, 7 days a week between 8am-8pm

    "Never lose hope. Storms make people stronger and never last forever” - Roy T Bennett

  • Hi . Had a message back from the Community Team, they're till unable to identify why your profile has disappeared but they're still trying.

    Hugs, Barb x


    Community Champion Badge

    Womb cancer forum

    Macmillan Support Line - 0808 808 00 00, 7 days a week between 8am-8pm

    "Never lose hope. Storms make people stronger and never last forever” - Roy T Bennett