Critical Illness Claim TimeLines

FormerMember over 3 years ago

2 replies
27 subscribers
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Hi All

Im sure there have been similar posts but I’m struggling to understand how long it normally takes for critical illness claims to pay out.

I have Medullary Thyroid Cancer diagnosed as T2 N1b so not sure if that will qualify. My doctors have sent back a medical report to the insurers this week but I don’t know what it contains.

I’m about to undergo radiotherapy so could be off work for several weeks.

JSW19 over 3 years ago

I had papillary thyroid cancer diagnosed after a hemi. Mine was pT2 (24mm) confined to the thyroid with no vascular invasion.

I put a claim in with Legal & General in January and was paid out in full in May.

I think mine took longer than usual as my GP sent the wrong information. I found Legal & General to be really helpful and proactive whenever I called them so definitely chase your insurer up if you don't hear anything.

FormerMember over 3 years ago in reply to JSW19

Thank you! I started the claim early November but I did chase them then as they hadn’t responded and it seemed they had overlooked my emails so then they said they would make it priority. I know my doctors report has now been received by them so hopefully I will hear if they are going to pay out soon!

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Critical Illness Claim TimeLines