Critical Illness cover - Help

Hi JulW, I'm Tony one of the Community Champions, perhaps if you explained your probkem better in that was the policy in place prior to you trying to claim or you are looking for a policy cover, some of us may then may be able to get a better angle on your problem(s)

Take care

Tony

JulW said:

Does anyone have knowledge of Critical Illness insurance? I'm trying to find out if anyone has had any success in making a claim with Stage 2 non small cell lung cancer. Any info or thoughts most welcome - thank you!! I phoned MacMillan to discuss as they advertise that they can help with critical illness claims but was told on phone they don't help with this. 

Hi JulW,

I'm sorry if there has been any confusion regarding support with insurance claims. While the Macmillan website has some basic information on different kinds of protection insurance cover (which includes critical illness cover), the Money Advisers mentioned in the advert are trained in helping people to access benefits. You can read more about the things our Money Advisers can help with on their information page.

As our lovely Community Champion Kasvin mentions, if there are other members of the Community who have filled in claims like this, they might be able to give you some tips here. If you can explain any specific things you're stuck on, making sure to avoid sharing any of your personal details, I'm sure they'll do their best to help.

It may also be worth contacting the helpline of your insurer. They may be able to support you with any specific difficulties you have encountered with filling out your claim.