The Online Community team are professionals who work for Macmillan. We’re here to make the Community a safe, friendly and supportive place for all its members.
We keep the site safe using our Community Guidelines. We’re also here to help members navigate around the Community and find the right support.
If you need some help or have any issues, you can contact us at community@macmillan.org.uk
We aim to respond to all emails and alerts within 2 working days.
Hi, I’m Dylan and I recently joined the Online Community Team. It's a privilege to be part of this team and to work together to provide a safe and supportive space for those who have been affected by cancer. Outside of work, the ocean is my happy place. I love surfing or walking along the coastal path. My other interests include music, film and food.
Emma - Online Community Officer
Hi, I'm Emma and I joined the Macmillan Online Community team in November 2025. I've always worked for charities as I am passionate about supporting people. When I'm not working I love music and spending lots of time in nature, whether that's on the beach or looking for wildlife in my local woodlands.
Matthew - Online Community Officer
Hello! My name is Matthew, and I joined Macmillan as an Online Community Officer in March 2023. I’ve worked with a number of online communities in the past (including one for an online video game!), but Macmillan’s Online Community really stands out thanks to its welcoming and supportive atmosphere. Away from work, I'm an avid recreational learner. I can spend hours getting lost in reading interesting articles, watching documentaries, and listening to podcasts. I also love comedy, movies, and of course binging on a good old boxset!
Meg - Online Community Officer
Hi I am Megan. I have been a part of the Macmillan team for a number of years and have experience in different areas of the organisation. Being a part of Macmillan’s Online Community is something I feel passionate about as lived experiences need a space to be shared. Peer support can make a difference when you are affected by cancer, and I am proud to support the Online Community. My interests are music, films and food. I love animals and enjoy being outdoors. Walking with my dog Bertie is one of my favourite things to do, alongside spending time with my family and friends.
Steph - Online Community Officer
Hi, I’m Steph and I’m an Online Community Officer. I’ve worked for Macmillan since 2015 and was thrilled to join the Community team in 2020. I’m passionate about helping people affected by cancer find the right support through our Community forums. In my spare time, I like cooking, music and enjoying the great outdoors.
Wayne - Online Community Officer
Hello, my name is Wayne and I’ve just joined the Online Community Team! I have been at Macmillan for the last six years in the Fundraising and Social Media moderation team. I’m passionate to support individuals impacted by cancer by guiding them to the right help in our Community forums. When away from work, I love running (London Marathon incoming), watching my football team up and down the country, hiking, going to concerts and spending time with my family and friends.
David - Senior Online Community Officer
Hello! I’m David, and I joined the Online Community team in April 2024. I’ve been at Macmillan since 2019, and have spent the last 4 years as a Senior on our Social Media Moderation team, and have 4 years’ experience when it comes to moderating our online communities and keeping all our users safe and happy when they’re using our site. It’s an absolute privilege to work alongside the team here.
When I’m not online I can usually be found in the kitchen brushing up on my cooking skills, out running as part of my half marathon training, or snoozing on the sofa with my dogs, Vinnie and Olive.
Rebecca - Online Community Manager
Hey there! My name is Rebecca, I joined Macmillan way back in 2018 where I have worked in various roles centered around providing Macmillan supporters and Macmillan service users the best possible experience. I have had the honor of managing the Online Community since Oct 2024, during this time I have been blown away by the kindness, support and warmth offered between members of the site. In my spare time I am constantly dreaming of holidays, I love going to Zumba with my pals and cosying up with my two kitties Whoopi and Mr Wilf Waffles.
