The Online Community team are professionals who work for Macmillan. We’re here to make the Community a safe, friendly and supportive place for all its members.
We keep the site safe using our Community Guidelines. We’re also here to help members navigate around the Community and find the right support.
If you need some help or have any issues, you can contact us at community@macmillan.org.uk
We aim to respond to all emails and alerts within 2 working days.
Steph - Online Community Officer
Steph - Macmillan
Hi, I’m Steph and I’m an Online Community Officer. I’ve worked for Macmillan since 2015 and was thrilled to join the Community team in 2020. I’m passionate about helping people affected by cancer find the right support through our Community forums. In my spare time, I like cooking, music and enjoying the great outdoors.
Eliza - Online Community Officer
Eliza - Macmillan
I’m Eliza and I’ve been part of the Community team since March 2020. I have previously volunteered for Macmillan. I love working to find ways we can improve our service and working with our team of wonderful volunteers. Outside of work, I love reading, writing stories, painting, roller skating – I’m always busy!
Meg - Online Community Officer
Megan- Macmillan
Hi I am Megan. I have been a part of the Macmillan team for a number of years and have experience in different areas of the organisation. Being a part of Macmillan’s Online Community is something I feel passionate about as lived experiences need a space to be shared. Peer support can make a difference when you are affected by cancer, and I am proud to support the Online Community. My interests are music, films and food. I love animals and enjoy being outdoors. Walking with my dog Bertie is one of my favourite things to do, alongside spending time with my family and friends.
Hi, I’m Dylan and I recently joined the Online Community Team. It's a privilege to be part of this team and to work together to provide a safe and supportive space for those who have been affected by cancer. Outside of work, the ocean is my happy place. I love surfing or walking along the coastal path. My other interests include music, film and food.
Matthew - Online Community Officer
Matthew - Macmillan
Hello! My name is Matthew, and I joined Macmillan as an Online Community Officer in March 2023. I’ve worked with a number of online communities in the past (including one for an online video game!), but Macmillan’s Online Community really stands out thanks to its welcoming and supportive atmosphere.
Away from work, I'm an avid recreational learner. I can spend hours getting lost in reading interesting articles, watching documentaries, and listening to podcasts. I also love comedy, movies, and of course binging on a good old boxset!