Wales = meter customers help with water bills

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Certain households can apply for a cap on water meter bills due to disability  Might be worth checking your water company.

https://www.dwrcymru.com/en/support-with-bills/watersure-tariff

Am I eligible?

The scheme is available to customers who already have a water meter, or opt in to have a water meter fitted. To be eligible, you must be receiving a qualifying benefit or tax credit and either :

  1. have 3 or more children under the age of 19 living at your home who you can claim Child Benefit for, or
  2. have a member of your household with a medical condition that requires significant use of extra water

Qualifying benefits

You must be in receipt of at least one of the following:

  • Income Support
  • Income related Employment & Support Allowance
  • Income-based Jobseeker's Allowance (JSA)
  • Pension Credit
  • Housing Benefit
  • Attendance Allowance (AA)
  • Working Tax Credit
  • Child Tax Credit (except families in receipt of the family element only)
  • Universal Credit
  • Disability Living Allowance (DLA)
  • Personal Independence Payment (PIP)

Medical conditions

Common conditions which require a significant amount of extra water can include:

  • Desquamation (flaky skin disease)
  • Weeping Skin (eczema, psoriasis, varicose ulceration)
  • Incontinence
  • Abdominal Stoma
  • Crohn's Disease
  • Renal failure requiring home dialysis (except where the healthy authority contributes to the cost of the dialysis

If your condition is not listed here, but still requires a significant amount of water, you may provide information in your application.