How much has upgrade cost?

Do charities have to show accounts with the Charity Commission in the same way companies do with I believe Companies House? I don't know.

Yes they do have to show accounts, which you can view online. Its quite concerning how many have wages as their biggest outgoing. Some dubious charities give a tiny amount to the actual charity in comparison with wages. I'd just be interested to see how much the upgrade cost cos clearly its not been worth it ....so far.

In the case of MacMillan presumably the salaries of the famous nurses are a very major item, or am I misled? I also don't expect the helpline or technical staff to all be volunteers.

Yes when i talk about accounts and dubious charities im not referring to this one. I think they are great just lack in technical side. When i had my own business we would be approached by loads of charities so i used to look at their accounts online. Quite a few would pretty much break even but their wages were massive and money to actual people that needed ot was hardly anything.

Macmillan accounts may be seen here:

https://www.macmillan.org.uk/about-us/what-we-do/our-annual-report-and-accounts

In broad terms, 2019 income was £233m, direct staff costs £1m, Macmillan nurses and GPs £57.2m, total expenditure £246m so a net loss of £13m.

Having worked for a national military charity, I know it is run like a commercial business.