Travel insurance

Surely they have to refund you pro-rata because they've effectively cancelled the policy?  You've paid for travel insurance up front including medical conditions so if they're removing the medical conditions from the cover the product is therefore useless.  You can't go on holiday and leave your medical conditions at home, can you?  

Maybe someone will come along who has experienced this before.

It’s one of those lose -  lose situations. Initially Staysure said they might limit the number of “European” countries I could travel to (excluding countries like Egypt, Morocco etc then they withdrew that offer. The annoying thing was Staysure advertise themselves as a company that “covers medical conditions”