I got a call at 4.30 am this morning (Monday), my mom had been having night terrors last night and was delirious/having hallucinations. The on-call palliative night team was called but they were too busy to come, said we’d need to ring 111.
I’ve had about 2 or 3 hours sleep a night for the last couple of nights due to worry.
This is on the backdrop of:
Saturday morning, a nurse came & said we should have a hospital bed, said they’d ring when it was coming. Saturday afternoon, no call, out the blue, the bed turns up. We had to send it away as we still hadn’t managed to get the other bed, in the other room, out the house.
Sunday, nurse comes, said she’d get some anti sickness & some anti anxiety meds, she couldn’t, I don’t know why, so we went without, we were told to double up on the anti sickness tablets, hence the Sunday night into Monday issue.
Sunday late afternoon, hospital bed was supposed to turn up as planned, it didn’t.
This is SO SO hard and it’s being made to feel harder as we’re just in this constant state of hell. I wish mom had chosen hospice care as home care is not all it’s cracked up to be. You’re just left on your own. It’s not the nurses fault, the system is broken but I COME-ON, how much more of this?!!!
I thought we’d have better support.
After another early morning disaster this morning, mom’s agreed to go into the hospice. They have a bed & she can go tomorrow. The OOO’s care is just non existent & what is available is so stretched. 111 is awful, rang back 1.5/2 hours later after I hung on for 30 mins, spoke to someone & they said they’d ring back. OOO’s palliative nurses mobile goes to voicemail, no call back from 40 mins & then arrive 3 hours later but it’s the day team as the night team had gone home. Again, not their fault, they’re swamped. Hospice at home carers can’t do hands on care, just washing etc & don’t open until 8am. There’s no-one else only 999 & they’re swamped plus not a good use of their resource. It’s awful! Mom’s catheter had been incorrectly inserted & had failed since mid afternoon so she felt like she was going to burst by 6.00 am.
Whilst I’m trying to ring all these numbers & get help, my mom is SO distressed & in pain. Just got to get through the night tonight without incident. I’m not sure my nervous system can take much more. My poor mom.
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