Where is Chat?

Less than one minute read time.

Am I the only one excluded from chat the only good thing on the new site?

I asked Cute soft what the problem was and they replied 

For some reasons, you are using a trial license file on your server instead of official license file.

 

Please use the license file I’ve attached to get your site up then write to Karen@cutesoft.net for the official license.

 

Regards,

Adam

CuteSoft

Anonymous
  • FormerMember
    FormerMember

    I have sent an e mail to macmillan. I suspect it is their trial license that is the problem. I have expressed my concern as ther eis a lot of suppport for each otehr on chat  and there have been many problems since the new site was set up. Such a shame as it isa lifeline to some folk . It weas for me when I was in bed after a masectomy and could do little else.

    Take care everyone

    Dee xx    / jazzchimp

  • FormerMember
    FormerMember

    I am also getting the message about trial licence    I was having problems in chat last night and put it all down to my  laptop ,perhaps I'll give it another chance

  • FormerMember
    FormerMember

    I have just tried to chat and have got the same message as everyone else. Hope it is soon up and active again

    Kath x

  • FormerMember
    FormerMember

    Cutesoft are a software company that supplied Macmillan with their live-chat facility. Somehow when it was all set up and running the version used was not the one bought and paid for but was only a trial version. The trial version has expired and of course Murphy's Law made this occur at the commencement of the weekend so it will be Monday before anything can be sorted. I wrote to Cutesoft and the reply they sent formed part of the start of this list of comments about Where is Chat.

  • FormerMember
    FormerMember

    I'm getting so disappointed now with this site,why on EARTH didn't they leave well enough alone

    If you are desperate to keep in touch there is a free chat server at http://www.2000i.com/2kichat/

    No need for login names/passwords,just choose the 40's plus room and wait till Java script is set up on your pc,hope this helps

    Paul

    xx