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New to the Online Community - some help in getting started

1 minute read time.
Steph - Online Community Team
New to the Online Community - some help in getting started

Are you new to the Online Community and looking for help with getting started? We're here to help.

How to get started on the Online Community

We have produced a short video, showing you step by step how to get started.

This video shows you step by step how to join a group/forum and post a message.


Written instructions for getting started

If you prefer written instructions, you can find them here: 

  • If you haven’t already joined the forum click in the joining banner at the bottom, then click ok.

  • To add a new message in the forum, click on the ‘create new post’ button.

  • On a mobile, this looks like a plus sign at the top right of your screen.

  • In some groups, you can choose from different forums. If you’re new, you might want to choose ‘new here say hello’

Subject line - Write your post title in the subject line, this should just be few words to describe what you want to talk about or discuss

Description - Use this space to write your post. This will start a new discussion in the forum.

You could:

  • Introduce yourself
  • Share a few details about your cancer experience

You might want to:

  • Ask a question to other members
  • Share your cancer experience
  • Talk about how you are feeling, vent your emotions or share your fears
  • Or ask for other member's experiences

It's ok if you're not sure what to talk about yet, we'd encourage you to introduce yourself so that other members know that you're here.

Once you have finished writing, click ‘post’ in the green button at the bottom to post it in the forum.

If you have allowed email notifications, we will send you an email to let you know when someone replies to your post.

Let us know what you need help with

We are producing further videos to help users of the Online Community access the support you need. Please do let us know if there is a function you would particularly benefit from some extra help with.  

Madiso

  • hi im trying to get help from mcmillan to help us navigate end of life for my father in law hes currently in tameside general really poorly and we think he may going to take a turn for the worse any time over next few days. He was engaged with mcmillan at some point but a susequent stroke and other complications has stopped his cancer diagnosis and prognosis because hes too ill for endoscopy etc . We would like help in any way you can give it to my mother in law who is totally out of her depth accepting him home double incontinent with no care package in place etc in the last few weeks .We all are out of our depth and dont know who to ask where to turn to etc . My father died of throat cancer and mcmillan were the only people that stopped all the madness and showed us the way when tameside let us down badly . Anne schofield  who has since retired was an angel . Please help 

  • in reply to LisaV

    Hi  

    Welcome to the Online Community. My name is Dylan and I work with Steph in the Online Community. 

    Apologies for the delay in replying to you. I am very sorry to read that your partner has a fast growing meningioma. I hope you can get the support you need.

    I have joined you to the Brain cancer forum and posted your message there so that other members with relevant experience can offer you some support.

    You are also welcome to join and post in the carers only forum.

    Please make use of our Support Line team if you ever want to chat about how you are feeling and what you and your partner are going through. The support team is available 7 days a week, 8am-8pm on freephone 0808 808 00 00, email or live webchat.

    If you need help posting in a forum, the above blog shows you how to get started. Please do let us know if you would like any further help, as we're here to support you in using the Online Community.

  • in reply to Silverback

    Hi  

    I'm sorry to hear that you have recently been diagnosed with incurable lung cancer. That is a lot to have to process. We see every day how it can help connecting with people who understand. 

    You have commented on this 'help blog'. I have joined you to the incurable cancer forum and posted your message there so that other members can read your post and offer you some support.

    If you ever need help using the site, please refer to this blog or feel free to earl the Online Community team on community@macmillan.org.uk.

    Take care,
    Dylan

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