Finding reliable cancer information and trusted support online

6 minute read time.
Finding reliable cancer information and trusted support online

There are lots of websites where you can find reliable health information and trusted support for yourself and your loved ones.

You might also come across information online that is out of date, misleading or unproven.

In this blog we will be sharing members experiences with the aim of helping you all find trusted information on the internet and keep safe online.

Newly diagnosed or waiting for results?

When you are waiting to speak to healthcare professionals about a cancer diagnosis it is often a very worrying time. Some people look for more information online, but don’t always find it helpful. You might initially feel like you will be more in control if you have lots of information to hand. But as members of the kidney cancer suggest, the internet might not always be the best place to look.

There are lots of people here who understand how tempting it might be to search widely online whilst waiting to speak to their care team, because they have been there themselves. Based on their own experiences, members from across all forums have offered similar advice to stay away from internet searches.

 

Talking to your healthcare team

Lots of people also talk about how important it is to speak to those in charge of your cancer care when looking for information about your diagnosis, side effects and prognosis.

As these members kindly point out, your healthcare team will always be the best informed about your diagnosis.

 Alternative therapies and diet information

Many of you will have also come across information about alternative therapies online.

If you have questions about alternative therapies and diet, it's best to consult your healthcare team. We also have some general information on the Macmillan Cancer Support website if you would like to do any further reading:

Finding the right support online

Whilst avoiding misinformation online, lots of members mention how helpful it has been for them to use the Online Community forums and speak to real people.

You can also find reliable information and general expert advice from Macmillan, other charities and trusted organisations.

Lots of members will recommend that you look at the Macmillan Cancer Support website for information and support. They may also suggest additional support from charities that may specialise in your cancer type.

I hope it is helpful to hear from people living with cancer and their loved ones about how they find trusted information and support online. Although we have placed a strong focus on being careful how and where you search online, there are lots of websites where you can find useful information. These include government and NHS websites, along with pages from registered UK charities.

Government websites

NHS websites

For ongoing help and support, please visit the Macmillan Cancer Support website. If you can't find the information that you're looking for, or need further support, please contact the Macmillan Support Line. Our Support Line teams are available 7 days a week, 8am-8pm on freephone 0808 808 00 00, email or live webchat.

Any thoughts on this blog? Please share in the comments below. 

Anonymous
  • What a negative article about using the internet to find out more about cancer and treatments!  I was hoping for something a lot more balanced.

    Googling isn't for everyone.  But if you stick to recognised sources (there's a lot more than what is listed above) it can be really educational, empowering, and interesting.   For example, best avoid googling about prognosis because these stats are 5+ years out-of-date and generic.   You get nothing informative or positive from these stats.  

    I think it's important to have thresholds for when to step away from the internet and say "that's enough" for now.  For me, that was when I felt "fed-up" or demoralised by it all.   Or if I read something that said cancer was hereditory then I would stop, and mark that source as dodgy and take-a-break.  

    If you google treatments and your cancer it can reveal very recent white papers on current trends and research from the cutting edge.  I know I am not the only person on here to use these.  It takes ages to read them because there's lots of medical jargon to look-up but I have found them informative and incredibly useful for side effects and treatment trends.  Especially when you get the rare side effects like me.  Pubmed is a good one. All it's articules are from reputable sources and everything is evidenced, from the sample size, the statistics (if you can understand them), and the patient profiles.  

    Some medical researchers and groups are also on twitter and they post headlines from conferences.  I follow @Uromigos, who are three urology oncologists who have a podcast debating topical issues.  Some researchers/medics/consultants do webinars/videos and these are broadcast by reputable UK cancer support groups .   I went to one on radiography and there was a Q&A afterwards.  Another on treatment options for my cancer hosted by a consultant from Barts.  One that sticks in my mind was the one on kidney cancer UK answering "what's the best immunology treatment to go on?!". 

    If it's for you, there's lots of ways to get information when you feel like it without it sending you loopy!   My suggestion is (a) recognise your personality type and then (b) decide if you think reading is for you.  If so (c) put guardrails in place to protect yourself like a time limit but (d) remember that at the end of the day, only your team are really switched on to managing your situation.  

    Finally, there's this community which offers peer support and sharing experiences which is positive too.  

  • Hi  

    Thank you for your comment. I agree it is a negative viewpoint, but one which reflects the experience of members across the forums.

    When researching for the blog I was overwhelmed by how many people were having a negative experience when searching online for information. We hope to help people have a more positive experience. 

    Thank you for taking the time to add your own experience, which is a great addition to those shared in the blog.

    Warm wishes

    Steph

  • I don’t understand all the abbreviations people use and ditto when I read research papers

  • Hello  

    I'm Steph from the Community team, thank you for your comment here.

    I'm sorry that you don't understand all the abbreviations people use. If that's on the forums here, I am sure no-one will mind if you ask them to explain what they mean. 

    You can find trusted cancer information here on the Macmillan website, which might help explain some of the common abbreviations used around your cancer care and treatment. If you don't find the information you are looking for, you would be welcome to ask our nurses a question. You can ask a question here or call our Support Line teams, available 7 days a week, 8am-8pm on freephone 0808 808 00 00email or live webchat.

    Please do let us know if you would like any further support with this, you can contact us by email at community@macmillan.org.uk