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Help Pages
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    Help Pages

    Welcome to our help pages. Here you will find how-to guides to help you use our online forum.

    If you can't find what you're looking for and would like some help you can reach out to the Community team on community@macmillan.org.uk and one of the team will get back to you as soon as possible. 

    Email the team
    • My Account

      Here you can find help and support about managing your Online Community account.
    • Community Guidelines

      Our Guidelines are here to keep you safe when using the Online Community. All members agree to these guidelines when they sign up to the Community.
    • Contact a Moderator

      Here you can find out how to get in touch with the Community Team.
    • Discussions

      Information and help with using our discussion forums.
    • Private Messages and Friends

      Information and support with using the Private Message function and adding 'Friends' on the Community.
    • Blogs

      Information and support for using the Blog function on the Community.
    • Safety and Security

      Read about keeping safe and secure whilst using the Online Community.
    • Volunteering

      Here you can read about our Community Champions and other ways for getting involved with volunteering for Macmillan.
    Recently Updated Articles
    • FAQ
      How do I edit my profile?
      Step by step instructions 1. Go to your profile icon in the top right-hand corner 2. Go to 'Profile…
    • Article
      Community Guidelines
      We kindly ask that only people affected by a personal experience with cancer use the site, and that medical…
    • FAQ
      How to volunteer for Macmillan
      Firstly, we’d like to thank you for your interest in volunteering for Macmillan. It means a lot that…
    • FAQ
      Who are the 'Community Champions'?
      “I have looked around the community a bit and there are certainly some "Champions" ....how kind and empathetic…
    Help us do whatever it takes, because we’ve never been needed more.
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    © Macmillan Cancer Support 2025 © Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. A company limited by guarantee, registered in England and Wales company number 2400969. Isle of Man company number 4694F. Registered office: 3rd Floor, Bronze Building, The Forge, 105 Sumner Street, London, SE1 9HZ. VAT no: 668265007