1¹¹I have kidney cancer diagnosed 2 years' ago. Over the 2 years I've had 2 telephone calls and one face to face meeting with a junior doctor.
In November I had my latest ct scan and was given a date for a telephone appointment on 15/12/22.
I asked the consultant's secretary if I could have a face to face appointment instead.
She said she didn't know and would get back to me.
I heard nothing and thought this meant "no". I sat and waited by my phone for 2 hrs and nothing happened.
The next day I phoned the hospital only to be told this was my fault for not turning up. I explained what had happened but got knowhere.
I now have to wait for a face to face appointment on 27/01/23. This has stressed me our really badly and I feel abandoned.
Does anyone have any ideas on how to deal with this please?
Many thanks.xx
Hi Joolz.
So sorry to hear of your diagnosis. A horrid situation compounded by the apparant lack of care from the medics. Sounds really tough and you have all my sympathy.
However, I know how you feel (well, sort of). I too have kidney cancer (Stage 3). It was first spotted 18 months ago but I am only just (next week) seeing an oncologist. Things had really stalled and no one was telling me anything.
Out of frustration, I wrote a formal letter of complaint to my GP and hand delivered it to make sure they received it. I laid out the situation very clearly, (with dates!), asked what the Government targets were for treatment times, asked why I hadn't been referred to an oncologist by the GP, listed all the questions I had (to prove that I wanted help!), and asked if it were not the GPs role to address these questions, then who's was it.
I wasn't agressive in my tone: I deliberately kept it matter-of-fact.
But, I had decided that if I had no response from my GP within 2 weeks, I would write to my MP.
However the GP responded within a week. I had a very nice, sympathetic telephone call from the Doctor, who expressed his surprise that I wasn't getting any care and agreed something had gone wrong. He set up an appointment with a nephrologist, organised monthly blood tests for kidney function, arranged a CT scan, and got me appointment witth the oncologist.
I know it sounds a bit 'pushy' to write the letter, but it worked.
As a slight aside, I have a friend with Stage 4 cancer. His wife told me they have had to push for everything (even with Stage 4 cancer!). 'Do not sit back and wait for them' was her advice. I have to say, I now agree. The medics are very busy and the simple fact is that they are only human; files get missed, patients get overlooked, and you can be forgotten. Its nothng personal, it just the system doesn't always work.
So don't sit back and do nothng: the stakes are too high!
Good luck.
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