Hi everyone

Oh no, I really feel for you.  Why on earth didn't the dr just phone you when you weren't in the waiting room - it's not rocket science!    Definitely a shocker from the admin team there.   I've had appt letters which have had "telephone appt" handwritten on them and also letters re-sent out to change from in-person to phone.  I assume you've had so many phone calls because you were engaged during lockdown.  I can appreciate your frustration.  I got fed-up with phone consultations in 2022.  I really felt like a number and the consultant was deciding whether I was "allowed" on premise instead of a more collaborative decision based on how I was feeling about it.  I had a rant and I always go in now.  Trip out, escape him indoors, body language, better audio etc etc

After you explained the sec should have acknowledged the mix-up and offered a quick call from the consultant. 

After the utter annoyance on your behalf for doing nothing wrong, my immediate thought is that in the timespan of NHS waits, 27th Jan is 2 weeks away.  I thought they would have found a space in next weeks' clinic for you though, considering.  I've always found medical secretaries really nice and understanding.  I hope I don't meet yours :-(  

Aww thank you for your support lovely.

the other thing, in February last year when I had a face to face appointment the Doctor said he would send a letteAfter 6 Weeks nothing.

I phoned and the secretary said we don't normally send copies of letters to patients as they've been been told what's going on.

She then said she'd have to ask if I was allowed to see the letter

She did send it and it detailed the growth of my tumour and a timetable for action. I knew None of tihs.

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