Has anyone had critical illness cover with Canada life and got a payout?

Hi there, I can understand this is a worrying time for you but unfortunately I don't have the experience you’re looking for, but my response will bump you post back up the list so I hope someone will be along soon.  

I did just want to mention that Macmillan have a lot of specialist advice, through this link MacMillan Support    This might be helpful for you. Best wishes 

Hi, I received a payout from another insurer. The Critical Illness cover was part of a Life Insurance policy. They were relatively quick, and their website did boast that they paid out about 97% of claims for invasive breast cancer. The only delay came with the Hospital having to confirm the diagnosis, which took about eight weeks and a lot of chasing. Hope you hear good news very soon, because it is a helpful thing to receive in amongst everything else.

I had the same - the delay was 8 weeks for non urgent hospital paperwork. But they paid out. You might also get income protection to cover from date of application if that’s part of your policy

My husband had his claim refused and this caused him and our family a lot of hurt and upset as it was done in contrast to the information provided by my husband’s treating oncology consultants 

hope Canada Life paid your claim and you had a better outcome 

does anyone else have any experience in dealing with Canada Life