PPI (Payment Protection Insurances), any tips on how to apply :/

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I wonder how many of us have had this type of protection insurance without knowing.

I wonder how many of us this completely confuses and overwhelms us Thinking

I looked at some papers today for our mortgage and noticed in a from when we first applied for our mortgage we had a letter come back telling us what our repayments would be .... it shows a monthly payment amount, underneath that it says +insurance, then gives a total monthly payment.  Well 'trying' to look into this more, it looks like it was for 'house insurance' (like buildings insurance).  Now, I don't know if this is classed as a Payment Protect Insurance (PPI) - it looks like it as it is insuraning the house, at the time 'we had to take out life insurance in case anything happened to us' - however I don't know about this insurance.

Since BC anything like this seems to overwhelm me and I have put this off and off and off, anyway due to the approaching cut of date, today, after all this time of trying to avoid this but... knowing I would be stupid to not even try/ask about this, today, I finally 'tried' to look into this PPI malarkey .... it is so confusing and I really don't want and can't stand the stress of it, plus I don't know why but my mind really is having a hard time of trying to be understanding it all or what letters I am suppose to write, so, I telephoned one building society/bank, (the building society's name is the same as an area in the north of England beginning with H and not that far from Yorkshire). Well, I telephoned them, I was on hold for 20 mins then got cut off, phoned back on hold for another 17 mins got through after talking for 15 minutes got cut off - no phone call back, I phoned back on hold for 9 minutes gave all my details and was told they would write to me within 10 days (cut off is 9 days), I asked for a 'reference number' to be told they don't give out reference numbers.  

I am now thinking ... should I of put it in writing and what would I say, I mean they could just ignore my call and say I didn't contact them. 

Any tips or advice would be greatly appreciated, here are a couple of my questions:-

At the time our mortgage was in joint names - if I apply, will this cover 'both' of us or do we both have to apply separately?

If I apply to the Building Society/Bank where the mortgage was, we also had Credit Cards - do you have to apply 'separately' for each item? or does the one enquiry cover 'everything that is with that particular Building Society/Bank?'

I would strongly recommend anyone that has had a mortgage to have a look (if you have any paperwork all the better) and if you haven't got the paperwork just make the application "in case" - I mean, I don't know if this house insurance is the type of thing, but, I am sure we had separate house buildings insurance... it is better to try... even thought I am going around in circles with 'how to apply' - this man today said my phone call was enough - what is it about letters then (and I would feel better if I was submitting 'something' in writing - but what? what do I write? help

I know this is off topic, I will delete if not wanted or allowed - just think if 'we can claim' then we should try - but know how overwhelming all this is, it's hard enough to string a sentence together so this is going over my head.

Sending love to all the Fruit Loops xxxx

  • FormerMember
    FormerMember

    Hi WhatHappened,

    Like you I had been putting this off, but 2 weeks ago it took me only an hour or so to lodge claims with 3 different banks.  My husband died last year from cancer and I was going through some old papers when I found a couple of mortgage papers and an old credit card acceptance from Tesco Bank.

    The mortgage ones just involved filling out online forms which are on the building society websites. 

    I got the number for Tesco Bank and rang them as they didn't have a form.  They were very helpful and just asked me for Phil's death cert which they have just returned to me.  I have had a letter stating that they will be in touch soon with their findings.  Not heard from the building societies yet, but they say on their websites that it may take a few weeks to look into.

    The whole process couldn't have been easier.  I didn't even have some of the details asked for on the forms, but they said that didn't matter and the forms will answer your questions as you complete them.  They are all a bit different, but do cover your queries. 

    Definitely recommend doing it yourself.  It would seem that every lender has a specific section on their websites for PPI claims.  I'm still a bit chemo fog brain myself at the moment so if I can do it I'm sure most can.

    Good luck with it.

    Gail x

  • Owww , "Thank You" for replying.  

    I am sorry to read of your husbands passing.  It seems like one thing after another, slowly all we come together.  I am pleased Tescos where helpful to you.  I don't know if you had this, today when I was 'trying' to speak on the phone 'all seemed to be going okay' then all of a sudden a 'wave of emotion came over me' then a few deep breaths - then was 'okay'.  

    Tomorrow I will try again and will look on their websites - I had thought with all the 'stuff' on the tv that I was going to have to write individual letters and totally got myself worked up with it all.  

    One part I remember was, one of the conditions of our mortgage was we 'had to have life insurance' - with an Insurance company - not a bank to this is where my mind thinks its not the same, originally, I was thinking 'maybe' this is what I could be applying for, although I now think this would be different and not 'payment protection type of insurance' .... however, looking at the papers it has made me see this 'buildings insurance' which I don't now it is was optional - so this could be a PPI.... this is where I think 'everyone' needs to look or apply.

    Just a thought, the online forms - have you had an acknowledgement that they have received your application? (if not maybe worth a phone call or email to confirm they have received it, you don't want them saying after the date they never had it).

    Why has my trust gone with all this.  Thankfully, you have made it sound easier than my brain is allowing me, it's like my brain is on 'block for this, like, I am not letting you understand this' arrghh.

    I do have to laugh about this Forum, in the passed I have noticed how many Fruit Loops are or have been in 'Teaching or are/were Teachers and Nursers, then I have noticed how many are called 'Gail' hahaha

    Thank you again, with love ..... Slight smile Gail hahaha 

    I'm hoping this makes sense - only my mind says one thing and my fingers type whatever they like x
  • FormerMember
    FormerMember in reply to WhatHappened

    Hi WhatHappened, 

    Building insurance is mandatory with a mortgage, but I would look at any life insurance/ critical illness/redundancy insurance etc. Whoever it was with should have a claims PPI section on their website. 

    This is what I am looking into.  We had cover if either of us had to stop work due to illness or lost our jobs, but both our jobs gave us decent sick pay cover and as a nurse,I certainly didn't have to fear redundancy.  I did take screen shots of the immediate on line response I had to completing the forms, but will ring them for a catch up.

    I can certainly relate to the emotional side of things.  Tears seem to come too easily at the moment and when least expected.  My thoughts are to just let them flow.  I know i'm still grieving for my lovely hubby, but I think many of us are probably grieving the loss of the life we had before this horrible disease reared it's head.

    I didn't know that Gail was such a popular name and as for the Fruit Loops....probably have to be one to be a teacher or nurse. Grinning  Either that or those professions turn you into one. Joy

    Gail xx

  • I know we can’t recommend some websites but the consumers association website , Which,  has a really helpful page and template letters, some of which can be emailed though their website.

    jo

  • "Thank You" - I will take a look, much appreciated.

    I am now questioning if I understand what this is even about.....

    Is this only 'if you have paid, lets say a monthly payment for 'actual protection in case you loose a job or are sick' - that is shows 'as a monthly payment'?

    When we purchased our house, we were told we had to have 'life insurance' cover (and also buildings insurance, this one makes sense, thinking if something catastrophic happened you would have the buildings insurance to pay out).  Going back to life insurance - well, if you hadn't got this and the worst happened well the mortgage company would 'have the house back' - so why would I 'have to have the life insurance? 

    Does anyone know or think if 'life insurance' is classed as or if it is a type of PPI ?

    Owww come back brain - maybe I am doing my new thing since BC - maybe I'm 'over thinking' arrghh.

    xxxx 

    I'm hoping this makes sense - only my mind says one thing and my fingers type whatever they like x
  • FormerMember
    FormerMember in reply to WhatHappened

    Hi WhatHappened, 

    Life insurance is not itself a PPI, but you may have paid a ppi to continue the payments should you become ill etc and unable to cover the payments.  Anything that was sold as protection to pay your mortgage or loan etc should you lose your job or become too ill to work ie critical illness cover, is classed as PPI.  Many people paid a monthly amount for this even though they may have been covered by work for instance.  The ppi would ensure a yrs worth of payments are made while you are off work.  

    I paid for one at £24/month even though I would have been on full pay for 6 months had I become ill and then half pay for 6 months.  Together with my hubbies wage we would have easily managed to pay the mortgage.

    Hope this helps with the confusion. 

    Gail x

  • Hello , 

    Thank you for this, this makes sense with what you have said.  We had to pay for the Life Insurance once every 3 months, then I think it went on to a yearly payment.  We didn't want the cover, however, could not have mortgage without it, but, the way you have said this, it makes sense that it isn't a PPI type of cover.

    Yours on the other hand definitely is.  Please make sure you put a claim in on behalf of your late hubby.  

    From what I have learnt today, some of the banks will only pay (if eligible) to the person making the claiming, therefore, I think you would need to put in a separate claim on your hubby's behalf. 

    You have cleared up more of the confusion - Thank you.

    With love, Gail xx (hahaha) 

    I'm hoping this makes sense - only my mind says one thing and my fingers type whatever they like x