Faulty Sensura mio convex urostomy bags

Hi Jane

Iam using coloplast and so far I've not had a problem.  By the look from your photo iam using a different bag. It could well be the batch is faulty. I sure its frustrating. These are essential items and not something that can be changed and adjusted to easily. Hope they sort it soon.

Best wishes 

Mark

Goodness this must be both annoying and worrying. Hope they sort things out quickly. We rely on these bags to work properly all the time so we don't have to even think of things like faults while wearing them. 

I use Weland bags with Manuka honey and hope never to encounter this sort of problem. Fingers crossed you'll be able to regain trust in your bags ASAP.

All the best,

Latestart x

Thanks Mark,I should be getting a replacement box tomorrow.Jane x

Thanks Latestart,It does knock confidence when there is a problem like this.Jane x

Hi Jane. I also use Coloplast convex bags. I’m happy with the quality and have had no issues so far. In your case it’s likely to be a faulty batch. Have you had any feedback from Coloplast? All the very best. X

Hi Hopeful,Coloplast are still investigating.I have to send back a sample from this replacement box.The bags have the same fault as the last batch.I have used their products for years and never had a problem up until recently.Hopefully it will get sorted as it’s not satisfactory.Jane x

Hi Jane 

It's frustrating iam sure. These bags no matter who manufacturers them are made by machines many thousand at a time I assume  I operate two machines at work which make tops for mattresses. There are many needles along with thread. It only takes a needle to break or thread to snap to cause damage to a mattress top and Sometimes it it not clearly visible immediately . This is what may have occurred with this batch of bags before the damage has been discovered. I doesn't help the user of course,  but I hope it's sorted soon 

Best wishes 

Mark

Hi Mark,Chris my regular delivery driver has brought a replacement box today.I haven’t inspected the new bags yet.It’s definitely a problem with the way the bags have been cut too narrowly at the top.If the new batch look the same I shall request another type of bag to try.I don’t really want to change suppliers as these bags suit usually.Jane x

Hopefully they are OK Jane and you can return to normal. 

Best wishes 

Mark

I hope so Mark.I have quite enough stress with the house being on the market.Jane x