Trent Direct | Our Services | Ordering your supplies | Trent Direct Website
Register Online
Use this link www.trentdirect.co.uk and then choose Register from the menu.
Phone
Call 0800 028 4131 to let the customer service team know what you need, then forward your prescription (Freepost envelopes available) to your local care centre.
Post
Forward your prescription to the address below:
Trent Direct
Freepost MID20714
Nottingham
NG16 3BR
Email
Send an email to MG-TRENTDIRECT-NOTTINGHAM@convatec.com then forward your prescription to the care centre.
Let them
Contact your GP for the prescriptions
As part of the Amcare group you get a lot of freebies plus you can join the Convatec programme called ME+ which is very useful for getting information.
Like all supply companies they can supply pouches and everything else you need from any manufacturer not just their own products.
If nothing else tempts you to make a change can I put this to you
Would you rather make a special trip to your pharmacy to collect your supplies, which can be quite bulky or have your supplies delivered to your front door by a courier or even the local company driver.
I've used both methods and no way would I want to go back to lugging bags of supplies back from the pharmacy when the courier delivers to my door and if the box is heavy/bulky offers to bring it in doors for me, no contest and I am sure that most ostomates would agree with me
Please don't delay contact them over the weekend by email and if you look at their website you can register on line and start to enjoy stress-free ordering of your supplies and not have to worry about getting your dry wipes, wet wipes, disposable bags and all the other freebies that are on offer.
The goods are delivered to you at no charge as the NHS allows the company a set amount for delivering your supplies, it is also part of the conditions that dry wipes should be supplied with your pouches but with a supply company you decide how many you need which you have probably realised you can use more than a pack at each change.
Please let me know how you get on and if you need any help just shout out, I'm always about and always willing to help with any problems you have.
Ian
