Hello All,
I’m wondering if any of you have a supplier recommendation. I’ve been using Coloplast Charter - this was who the hospital set me up with at the beginning - and they’ve declined in my estimation. They are quick and keep you in the loop about prescriptions and order dispatch but they keep failing to pre-cut my bags. When I’ve contacted them about it they just want to send me some more which is not the answer as far as I’m concerned!
Should I just stop moaning because obviously it could be much worse - I find it difficult but I can cut my own bags!
Any thoughts welcome. Thanks.
I’d not heard of Respond so I will look them up. Glad to hear you’ve had such good service over a long period of time - anything that keeps this stoma business straightforward is very welcome!
The hospital set me up with Fittleworths who were great to begin with.even had a named stoma nurse that I could message any time.however a couple of years ago they had a computer problem which meant a lot of problems sermed to be occuring.mistakes with orders.(once they cut off the velcro fasteners at the opening on all the bags for no reason making them unusable)
I changed to Amcare and cant praise them highly enough.pleasant and helpful on the phone.Once they recieve the prescription from my GP (the system my gp uses )the order only takes a few days to fulfil and deliver
Kath
Thanks for your contribution Kath - Amcare is another company for me to look up.
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