Having a nightmare trying to sort a prescription

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Hi everyone, 

Why do people make it so difficult to get a prescription for someone whos living with Terminal Cancer. 

A bit of a back story, I put a request in to the surgery of the guy I care for, for one of his meds that he has when required as we are going to run out over the weekend. 

I was told by the surgery that it would be put through to the chemist on Friday which it was. I visited the pharmacy and they were unable to get the prescription from the spine as it just times out. Followed this up with a phonecall to the surgery, who then printed out the prescription for me. I then revisited the chemist and they still had the same issue. 

I have phoned 111, the Palliative Care team and the doctors (surgery is closed until Tuesday) and still haven't managed to sort this. 

Ive rung the out of hours team this morning and im now waiting for the Palliative care team to call me back. 

All I need is a small prescription to cover until Wednesday at least, so I can phone the surgery on Tuesday to get the main prescription cancelled and reissued. 

Being a carer, is definitely hard especially when no one wants to help

  • Hi  

    I hope you managed to get this sorted in the end. I know we have had issues in the past including one time when we were on holiday at Butlins in Skegness when the doctor rang my wife and put her on some new medication. We ended up having to get a list of local pharmacies and ring around to find one that even had the drug he prescribed.

    <<hugs>>

    Steve

    Community Champion Badge

  • Thank you. I phoned the Macmillan this morning and the nurse has put a prescription through to the chemist (I checked with them yesterday and they have the meds in stock). I just need to go there to collect it before I go to the guy I care for later 

  • After a lot of going backwards and forwards, I have now got a prescription sorted for a couple of days. Ive also emailed the surgery about the other prescription to try and get that sorted