Hi - I am new to this group. I had a lumpectomy ten days ago and went to buy a bra last week. A friend said I wouldn't be charged for the VAT but the guy in the shop thought I was making it up when I asked him at the till. It made a difficult experience even worse. Has anyone else had this problem? Any advice on where I should and where shouldn't I shop?
Hi
Pocketed post surgery bras and swimwear are vat free so the price shouldn't even include vat in the first place - unfortunately some shops automatically place vat on the ticket.
You certainly shouldn't be placed in a situation at the checkout justifying you have had breast surgery and the guy in the shop needs retraining by their boss so do make a complaint
If you did pay vat you can claim this back but it shouldn't have to be this way
Asda have a very good range of post surgery bras, swimwear etc that are vat free and low priced but most are only available online.
Hope this is of some help, G n' J
thank you.
Have other people had the same experience?
Hi
I bought specific post surgery bras at Marks and Spencer. I didn’t even know about the VAT thing, until the lady on the checkout whispered to me so nobody in the queue behind me could hear about it. I just had to fill in my name and sign on a card that was attached to the bras and got £10 off 3 bras.
T xx
Hi
I bought specific post surgery bras at Marks and Spencer. I didn’t even know about the VAT thing, until the lady on the checkout whispered to me so nobody in the queue behind me could hear about it. I just had to fill in my name and sign on a card that was attached to the bras and got £10 off 3 bras.
T xx
Hiya,
If you order m and s surgery bras online, you can claim vat when you check out.
Cwthches,
Gay xxx
Hi Luckyme13,
Its taken several purchases for me to finally be happy with my bra’s and swimwear. I have bought them from Debenhams,NicolaJane,Asda,bespoke underwear shop in local town and finally M &S.
Conclusion from my findings is best experience and not too expensive, quality as well is M &S and my local store have staff to help you with a fitting.
Good luck with it
streety
Whatever cancer throws your way, we’re right there with you.
We’re here to provide physical, financial and emotional support.
© Macmillan Cancer Support 2025 © Macmillan Cancer Support, registered charity in England and Wales (261017), Scotland (SC039907) and the Isle of Man (604). Also operating in Northern Ireland. A company limited by guarantee, registered in England and Wales company number 2400969. Isle of Man company number 4694F. Registered office: 3rd Floor, Bronze Building, The Forge, 105 Sumner Street, London, SE1 9HZ. VAT no: 668265007