Last yr my smart meter broke and instead of putting a smart meter back in they put a credit meter in. I started getting sick and finally got them to come back out and put smart meter in but they never put it in payment mode. I called and requested it to go to payment mode as bill was getting really high they said ok, but it never went to payment mode so I called again for this request to put in payment mode and it should've gone into payment mode in june but it didnt I got an outrageous bill and was also diagnosed in june with lung cancer. I tried to work out a monthly payment of 50 a month explaining the lung cancer and how they still had not put it in payment mode and I was told o they wouldnt work with me and it wasnt their problem I had cancer. Now it was one company at the time, it has switched to another and the bill is really high now . They want work out a payment plan I can afford eaither and I'm going in for surgery in 4 days to have part of lung removed and will be on chemo after the surgery I'm scared their going to cut my power off and I dont know what to do. I am recovering at my eldest daughters house for a few weeks but my 18 yr old and 17 yr old will still be in my home. I just want the company to switch my electric to payment mode and take a 5 a week towards the bill that way the bill isnt going up and up like it has been and I cant get them to work with me. They want a couple of hundred a month and while I'm not working and living off benefits that's not possible.. what can I do about this as I am very stressed and scared ..
