My Mother has been in Broomfield hospital Chelmsford for a month now and during this time I have had to repeatedly complaint to the point I am now friends with the cheif exec's assist lol. I have had to complain about the care levels the treatment, why they dont explain anything to us and think they can just do it. Why they seem to think that they can just do anything they want and not be accountable? Why there are never enough nurses, why they leave my Mother in a bed filled with poo and wee, they let her fall out of bed in the night, why it takes me an hour and a half to get through to the ward with my phone on redial and the telephonist tells me the phone is on do not disturb but the ward sister says it is not. I am so worried all the time that my Mother is NOT getting the care and treatment she deserves but NO ONE SEEMS TO CARE. While they say they are looking into this nothing is improving my own son had to strip the sheets on her bed yesterday as no one else was going to do it.
HAS ANYONE ELSE HAD EXPERIENCE OF THIS PLEASE RESPOND
