carers and their role

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does anyone on this site know what the carers sent in by social services are supposed to do .my mum was main carer for my stepdad who has mobility problems .since she was diagnosed in june with terminal oesophegal cancer  i have been doing most things for her while my stepdad has a carer who goes in to see to him .when i say see to him what is the carers role???he has someone who goes in am and pm as he wears surgical stockings for medical reasons and cant take them off himself .on many occasions that is all they do .if pots have been used in between me going and the carer going they wont wash them if he asks as they say they dont have the time .on the few occasions one of the girls has done it for them they end up being done again .do you think im being petty or do you think they should help a bit more .(sorry about the moan but im stressed up today )xxxx

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