Where's Share?

hi - we have a facebook group called macmillan facebook friends, you may find that useful to join for a chat

HI oldandgrey,

I can’t answer all your points but I notice from your profile page I can’t see a box entitled “send personal message”.  

This appears on the profile pages of some people you want to send a message to, but not others. By the way, there’s no point looking at your own profile to see this – our own profiles are shown slightly different to the way that others see them!

When I had this problem, this is what I did:

1. Clicked “view my profile” at the top right of the screen

2. Clicked “My settings” near the top, middle

3. Scrolled down to ”Private message Configuration”

4. Clicked the button next to “All” to allow Private Messaging to be switched on

5. Scrolled down to the bottom, and then clicked “Save >”

After about 10 minutes I was able to send/receive private messages.

Hope this helps

Gary

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“One step at a time”

Hi oldandgrey - I thought you may be interested in this post I posted onto We Talk Brain Tumours (WTBT) and then copied it onto Old site or New site, or something like that!!  As it happens I am from share and a number of people on WTBT are also - anyhow this post obviously relates a lot to WTBT but there are other general topics - doesn't solve anything immediately but I found that the lack of understanding of what was or wasn't going to change irritating, so here goes - it not short!

Hi Everyone

Today I have had a telephone conversation with Thomas from Admin - he was very kind and helpful and we agreed I should post something here so you can read what was mentioned - sorry it may be long!

The We Talk Brain Tumours thread from Share hasn't been transferred over yet as there were technical difficulties with one of the orginal first posts.  They are now actively trying to sort it especially when I pointed out various points to him, some of which are below.

Thomas said the way inwhich we used WTBT was unique when compared to other threads, which tend to be very short and then a new thread start - but did say that we were to continue to use it as we saw fit.  He acknowledged it was a very popular thread and now certainly understands the importance of it.

Together we discussed the navigation of the site - as far as WTBT is concerned admin are going to try and put it into the 'Brain Cancer' group with the other BT forums.  This will take some time but eventually it will be easier and more logical to find.  It would mean we would click on 'forums' then on the 'group box search' - scroll up to Brain Cancer where WTBT would be located.

Thomas apologised that an error had occured with regard Share - at the moment if you attempt to go to the old Share site there is an error screen that comes up - they are going to change that quickly so that a link to this new site comes up so that old members can find their way here.

We discussed other issues, such as the difficulty in navigating - Admin acknowledge this and are looking into having smaller menus come up, so for example, if we clicked Forums then a small menu will come up to help us navigate to where we want to be and this would hopefully be across the site.  Admin are currently altering the difficult emailing process and I suggested that people should 'opt in' rather than have a page full of information - or now that the site is up and running this may be difficult to change so we could have the choice of 'hiding' different parts so we can choose to have things as easy or as detailed as we wanted.

I also pointed out that although the green 'reply' button was useful, choosing 'quick reply' was frustrating as this brings up the big white/grey box in front of all the posts and that many of us like to respond to more than one post in a reply - he said they will address this point.

I mentioned 'the wall' - he agreed that it was badly labelled/navigated to and will look into this.

I made it clear that we don't have the time to sit clicking about the site, that it was difficult to remember what we clicked on to get to another screen and so on, that all we wanted was ease and simplicity, that many of us are poorly and so don't have the energy to relearn all the time and others of us are caring with many stresses and often not much extra time.

Thomas was very understanding and gratefully received all this feedback.

I hope this of use to you and although Thomas said these were relevant concerns things will take time, he said there will be bigger chances over the next month - so all I can hope is that if they make some or all of these changes our lives will become easier.

Finally I hope you appreciate the update

Take care xx