New to the Online Community - some help in getting started

1 minute read time.
New to the Online Community - some help in getting started

Are you new to the Online Community and looking for help with getting started? We're here to help.

How to get started on the Online Community

We have produced a short video, showing you step by step how to get started.

This video shows you step by step how to join a group/forum and post a message.


Written instructions for getting started

If you prefer written instructions, you can find them here: 

  • If you haven’t already joined the forum click in the joining banner at the bottom, then click ok.

  • To add a new message in the forum, click on the ‘create new post’ button.

  • On a mobile, this looks like a plus sign at the top right of your screen.

  • In some groups, you can choose from different forums. If you’re new, you might want to choose ‘new here say hello’

Subject line - Write your post title in the subject line, this should just be few words to describe what you want to talk about or discuss

Description - Use this space to write your post. This will start a new discussion in the forum.

You could:

  • Introduce yourself
  • Share a few details about your cancer experience

You might want to:

  • Ask a question to other members
  • Share your cancer experience
  • Talk about how you are feeling, vent your emotions or share your fears
  • Or ask for other member's experiences

It's ok if you're not sure what to talk about yet, we'd encourage you to introduce yourself so that other members know that you're here.

Once you have finished writing, click ‘post’ in the green button at the bottom to post it in the forum.

If you have allowed email notifications, we will send you an email to let you know when someone replies to your post.

Let us know what you need help with

We are producing further videos to help users of the Online Community access the support you need. Please do let us know if there is a function you would particularly benefit from some extra help with.  

Madiso
  • Hi Wilma007,

    It’s Megan here from Macmillan’s Online Community team. I’d like to wish you a further warm welcome to the site, I hope you’ll find it to be a comforting source of support. We see every day how helpful it can be to speak to others with a similar cancer experience and access peer support when you need it.

    From looking at your profile, I can see that you’ve not yet joined any Community groups or shared what has brought you to the site. If you’d like to tell me a little more information with me about your situation and what’s brought you to our Online Community, I’d be happy to help you find the relevant support.

    There’s lots of support available, and there are many different Community groups to be a part of. We know that members find support from reading the different ongoing discussions on the Community, but if you'd like to start a discussion and share about what has brought you to the Community, our New to the Community forum is a good place to start.

    Once you’re a member by clicking the grey ‘Click to join’ banner at the bottom of the page, you can add a post by clicking the ‘+new’ or ‘+’ button near the group title. There’s some useful step-by-step guidance in our Help Pages to help you join and post in our forums.

    Please remember that alongside accessing peer to peer support here on the Community, the Macmillan Support Line teams are also here for you. Sometimes it can help to talk things through with someone who’s there to listen. They’re available 7 days a week, 8am-8pm on freephone 0808 808 00 00email or live webchat.

    I hope the above information can be useful, and if you have any questions or need help with using the site, please don’t hesitate to email Community@macmillan.org.uk or send a private message to the Moderator account.

    Best wishes

    Megan
    Macmillan's Online Community team

  • Welcome to the Online Community, .

    What would you like help with? Please let us know by replying to this comment, and we'll be glad to direct you to the right support. Alternatively you can get in touch with us in the Online Community Team by sending an email to community@macmillan.org.uk. We'll be delighted to help.

    Sincere best wishes,
    Matthew - Online Community Team

  • I had an scc on my lower lip in November. I am feeling suffocated by high protection clothing, high protection suncream and hats and it is really affecting my mental health. 

  • Hi  ,

    I’m so sorry to hear about your SCC experience. It’s positive you’ve reached out and are looking for support on the Online Community.

    It must be such a challenge to have to wear high protection clothing and suncream and take extra care especially in warmer weather. I can completely understand how much of an impact this is having on your mental health. What’s important is to talk about how you’re feeling with others who will understand, so you’ve come to the right place here.

    It might help you to meet and talk to others in our skin cancer forum, I’m sure our members there will have their own experiences with high protection clothing and suncreams and may be able to offer some tips and tricks that helped them find their way through. It might also help you to speak to some of our members in our emotional support forum about how you’re feeling. Additionally, please know there is support out there with organisations like Mind, who will listen and support you with how you’re feeling.

    If you did want to speak to our Macmillan Team, you can also give us a call on 0808 808 0000, we’re here 7 days a week for support, guidance and a listening ear. If you’d prefer not to speak over the phone, you can get in touch with us via email or live webchat.

    I really hope this helps, but please do let us know if there’s anything more we can do.