On a thread At a loss, every MORE button I click on does nothing, have signed out and in cleared cache browser history etc. wanted to send a PM but can’t, can’t use MORE option on any post
Thank you for asking a question, I'm Steph from the Community team and I'd be pleased to help.
You can send a PM through another member's profile (as long as you're 'friends' with this member). You cannot access PMs through the 'more' button underneath member's posts. Here's a reminder of how to send a PM on both a desktop or mobile device:
On a desktop device, like a laptop
On a desktop device you can access the PM option by simply hovering over the member's username at the top of their post, like you'll see your mini profile below. If you are 'friends' with the member, you will see an option to send a PM in the pop-out box.
Alternatively, click on their username to go to their profile, where you'll see an option to 'connect'. Click on the +connect button to see the option to send a PM (or request 'friendship', if you're not already 'friends'). It looks like this below:
On a mobile device
On a mobile device, you'll need to click on the member's username and go to their profile to see the option to send them a PM. On their profile page, you'll see a green + button, as shown in the image below. Click this + button to see your PM and friendship options.
The 'more' button will have different options, depending on where you see it:
I hope this all makes sense and explains how to send a PM and why you might not always see an option when you click 'more'. If you have any questions, or need further help, please do post again below or send us an email at firstname.lastname@example.org
Thanks, sorry must have got confused
KeithWhen you smile the world is brighter, you touch my hand and I am a king, your kiss to me is worth a fortune, Your love for me is everything I guess I'll never know the reason why, you love me as you do, that’s the wonder the wonder of you.
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