Order of replies -
Is it possible to have the most recent to appear at the top, rather than scrolling down to the end of the thread, please?
If so, please can you let me know how to change it.
My name’s Tom and I’m part of the Community team here at Macmillan. We aim to make the Online Community a kind and comforting space, hopefully you have found it to be so. Unfortunately, there isn’t currently a way of doing this. We do have a fix in progress for the ‘latest’ button which will help. You can also press the double arrows facing right to take you to the latest page of a thread, if that makes sense? We always appreciate our members feedback as we try to build and improve the site with you in mind. If you have any questions about this message, or ever feel you need further support or guidance on the site, you can reply directly here or email firstname.lastname@example.org anytime. Kindest Regards, Tom Macmillan Community Team
Thanks for your response.
I hope you can get this facility up and running before too long. Personally, I find it less efficient when having to go to the end of a thread to read the responses. It's so much easier to read from the top and just scoll down if 'quick' reading ;)
Thank you for your reply. Just to clarify, the forum will continue to show the threads in chronological order. We're not planning on showing replies in reverse order as this would make it confusing to read ongoing conversations.
Although, as Tom commented above, once the next fix is implemented it will be a lot easier to navigate to the most recent replies.
I hope this is helpful, but please don't hesitate to ask if you have any further questions.
Thanks, Steph :)
You're more than welcome, I hope you don't mind me responding today, my name is Rachel and I work as part of the Community team here alongside Steph - Macmillan.
I'm glad that you found the information Steph provided useful, and If there is ever anything else the team can do to support you - please don't hesitate to get back in touch.
RachelMacmillan's Community team
Thank you Rachel
Good to 'meet' you, too
I'll get back in touch if I have further questions ;)
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