If you step out of there process

As if being diagnosed positive isn’t enough I have spent all morning trying to ascertain the reason for an appointment on Wednesday 14th it appears that because I declined there kind offer of removing a tooth that required filing , and had the treatment they requested at my dentist they wanted to drag me in to confirm the treatment had been completed. When they just needed  to ask ,  My dentist is sending  proof over as I type., and the affor mentioned appointment has been cancelled. On the upside I have a date for the commencement of treatment on 26th. It makes you wonder how many appointments are wasted due to bad administration.