If my memory serves me correctly, on the old community prior to all the updates over the last couple of years. The most recent comments on a post were at the top of the page. When you clicked on the post it didn't start with the original post from way back months ago. It was the most recent comments first and if you wanted to go through the past pages to get to the original post or old comments then that was your choice. I find it frustrating that you see a post was commented on 2 hours ago but when you click on it, the original post is at the top. Regards Frank.
Hi Zappaman,
It’s Megan here from the Online Community team. I saw your post sharing feedback about this site, so I hope you don’t mind me replying.
I firstly wanted to thank you for your honest feedback, we really value hearing how our members find using the site. We’ve recorded your concerns with our Feedback team as it helps drive future improvements.
I’m sorry that you’re feeling frustrated with how the discussions work, hopefully the following information will be helpful.
When you’re looking to read and reply to the most recent comment in a discussion thread, you can click the ‘latest’ button near the discussion title.
It will look like this on a desktop device:
It will look like this on a mobile device:
To see previous comments, you can use the page numbers and arrows a the bottom of the page.
If you have any more feedback or want to ask the Online Community team a question, please email Community@macmillan.org.uk and a member of the team will get back to you.
We’re here to help so please don’t hesitate to get in touch.
Best wishes,
Megan
Macmillan's Online Community team
