Cancelled Policy - Please help

Hello InBloom,

I'm very sorry to hear that you expect to be diagnosed with bowel cancer next week.

I'm assuming your insurer is not prepared to continue cover at all, including for your trip, and has therefore cancelled the policy. They should still be liable to pay your loss as a result of having to cancel in accordance with the terms and limits under the policy if it was booked during the period they were insuring you. Have they refused to do this?

If they have refused to pay the costs of any cancelation is it possibly because you booked and/or took out insurance for your trip after you had symptoms or went to your GP? 

I’m assuming you’re planning to cancel the holiday so I think you need to go back to them to discuss making a claim.

Once you’ve had surgery and have treatment plan going forward then contact some of the insurance providers on Macmillan’s list. It’ll be more expensive than you’re used to but I have annual cover now although I do have to tell the company when anything changes eg tests, new treatments , waiting for tests etc.

Good luck