Urinary stoma experiences this summer...

  • 7 replies
  • 16 subscribers
  • 273 views

Hello Peops,

I've been a member of this community for about 5 years but only just (October 2026) found out about this Stoma group!  So to begin at the beginning.... 

After 10 years of (mainly) bladder cancer, 15 operations and the loss of 3 organs (flippin' "roadies"!), I've now been 18 months cancer free and, tbh, the biggest problems I have are a lack of self-confidence (stomas are ugly things, imho), and far too many scars, although those - apart from two recent ones - are not too obvious now, several years on from my first 'major' and two from my second.  No doubt the scars of the third one will fade away over the next few years and at least they are not obvious in 'normal life'!

The same can't be said of the urinary stoma bags I was put on in hospital, (Coloplast), these, for some reason, were the concave ones which leave a dent around the stoma and with which I had few problems with leakage, (once I got used to them), yet found they manage to be very obvious when wearing just a tee-shirt and with the recent 'waves' I've been wearing a lot of those!  So I tried changing to a flatter, more normal one this summer*.  (*Summer seemed a good time to try as we wear less clothes then (less to wash!), and I expected problems owing to the change of shape of me with a dent but a flat bag.)  
    Didn't go too well; I found the glue too often failed to stick properly, sometimes leading to several changes of bag in a day.  Annoying and involved me, sometimes, in a lot of extra clothes washing.  Hey ho - not alone THERE, I'll be bound!  More on that in a bit but recently, the supplier has changed to a 'new improved' type of tap, and a pretty poor job they made of that, too, as far as I can see.  I'm told I'm not alone in complaining about it, AND I note, not only had it arrived on the flat ones, but when I had to excuse myself from a meeting and go home to change (again!), I gave up with the new flat ones (also Coloplast) and returned to the old concave ones.  Much safer, I've found, although I was frustrated to see that the new ones now have the 'twist-lock' tap too.  How annoying.  The problem with those is the shape at the end of the tap, which is both flat and has two small holes, one either side, which trap the daily mucus from the conduit lining.  The only real answer to that, I've found, is to kneel down in front of the bowl, twist the outer part right off, then squeeze the bag until the detritus flies out and the bag empties.  Then you have to put the outer bit back on again and turn that back through 360° - which requires a knack best learned by practise on a used one cut off before disposal of the rest - very frustrating of them to have 'rolled it out' without giving it a decent trial first.  Am I alone on here in complaining about this?  


    I think I have got round that for now with the above practise when necessary - not that you can do that at a public urinal! - but by returning to the older style of bag at least I have no more 'leaking bags'; well, not so far, anyway.  Let's hope they find a cure for tap AND improve the glue on the flat type by the time summer comes around next year, when I hope to try again!


But the major point I want to ask about is the glue.  Am I alone in deciding that the glue of the flat ones went right downhill during the later heat-waves?  The boxes of thirty they supplied just were not as 'sticky' as the samples I was sent earlier in the year.  Those were fine, although as expected, the 'dent' in my tummy caused by 14 months of wearing the concave type made the urine creep towards the edge far more quickly than previously.  Fortunately, over a couple of months with the new type (I gave them a good try"), there's no doubt that the depth of my 'dent' reduced, so that augers well for next year...  But the glue was just not good enough.  Is it the hot weather?  Were they stuck in a hot warehouse for too long?  Did they get 'spoiled' in the heat of 'white-van-man's multi-hour travels in 30° heat when being delivered near the end of his long day?  Did the manufacturers change the suppliers of the glue?  Have they changed their manufacturing processes wrt to the glue, as well as the new 'tap'?   

These are  all questions I have asked my stoma nurse but I only get non-comital replies.  So does anybody out there know any more?  Is there a 'Stoma Ombudsman' to complain to?  Probably not, but perhaps some of you more experienced at this malarkey than me can offer your experiences?  I feel I've been struggling a bit on my own these last 18 months but with some 300,000 of us out there in the UK, there must be some of you with answers to some of these questions!!!  

Many thanks for reading this far, and if you can offer any advice, I'm all, erm, 'eyes'....;^) 

  • Hi Pareidolia, I was about to post about the new Coloplast bags. I had problems with the glue during the heatwave too.I had a few leaks due to the glue clumping in one area. I suspect that it was the extreme temperature but don’t know for sure. I’ve used Coloplast for the last 7 years and I don’t find their products as good as before. I contacted them with a problem with faulty bags and was less than satisfied with the response.The new tap design is difficult with the mucus production  and I don’t feel they have considered this. It will be interesting to see if others are  having problems too. Sorry not to be of help. I’m thinking of trying another supplier as I’m fed up. Jane 

  • Hello Jane, 
    Sorry you've had problems too - it's a bugger, isn't it!  From talking to Respond, they admitted they've had a lot of complaints about the new tap design, so let's hope Coloplast have realised that they have a problem and that a re-design is in hand.  (Why they didn't test samples with us 'users' before they went ahead with it across the range just shows how insular their management is and, frankly, beggars belief!) 
      From reading the literature, I gather these bags are made in Denmark.  I expect there's a bit of post-Brexit "Begger your Neighbour*" (* an old English board game.), going on here, possibly (and it's only my opinion), because they are contracted to a certain level of supply at a fixed price which they can no longer provide at a profit, hence the changes which are notable, even though the 'item number' hasn't changed.  Seems odd, that, unless they are contracted to supply that particular part number - and presumably other numbers too - for a fixed term.  Who knows?  Still. 

    Many thanks for your reply and I wish you "Good Luck" finding somebody else with a better product.  If you do, then do please let us all know!
    (Presumably, you have to do that via your stoma nurse...)

  • Thanks,I wrote a reply earlier but it disappeared.I never had an issue with Coloplast until relatively recently.I really don’t like the new tap design it’s less hygienic because of the mucus problem.I’ll let you know how I get on if I do change suppliers.The last time I saw a stoma nurse was 4 yrs ago when I was in hospital.It was a 6 bay room and 4 of us had stomas so the nurse was kept busy but stopped to ask if I was ok stoma wise.Best wishes Jane 

  • Hi  

    I’m sorry to read you’ve been having so many bag issues. I don’t use Coloplast bags for my urostomy, so haven’t had the same experiences. I use Hollister Moderma flex bags, and Salts confidence Be closed bags for my colostomy. I’ve had both stomas for more than 6 years so have tried a lot of bags to find what suits me!

    After my surgery, I was given bags by the hospital which were hopeless and leaked a lot, so I made it my business to find something better. I had a dents in my skin at either side of the urostomy, and found a stoma gel product made by Trio, called Silken, which I used to fill in the dents before attaching the bag, which helped. 

    As everything settled down and healed, my body shape changed and I no longer have the dents, so don’t need the gel. But I still don’t fully trust the bag not to leak, so once I put the bag on I use Brava elastic strips to go around the bag and onto my skin and give extra “stick” which does give me confidence I won’t have leaks. In addition to these strips, I use Fusion Independence Applicators before putting the bag on, which are lollipop style sticks which have adhesive in, and I use them to wipe round the stoma to coat my skin before the bag goes on. Using the strips and the extra adhesive means my bag sticks really well to my skin. I don’t bother doing this with my colostomy, so it’s just for my urostomy. 

    I go abroad every year and go swimming, and my seal has never failed in extreme heat or in the water on either stoma.

    I have always found it worthwhile to check out various companies online and request free samples to try before requesting a change to my stoma order, which for me needs to be authorised by the stoma nurse employed by the service I use to order my supplies. I’ve usually had up to 3 free samples of each product I’ve wanted to try by filling in a form online with the manufacturer and some have been good, some not so good. It’s been trial and error to get to where I am today, and I’ve used what I found worked for me for about 5 years now. 

    I’d recommend having a look at a few different manufacturers and seeing what type of bag you like the look of, and getting some free ones to try. If something works, it’s worth changing your stoma order. Check who would need to authorise a change of prescription for you.

    Sarah xx


    Community Champion Badge

    Cervical Cancer Forum

    Macmillan Support Line - 0808 808 00 00, 7 days a week between 8am-8pm

  • I have also had issues with the new twist tap. I've been informed that based on feedback they're going to restart production of the bags with the previous bung tap. I don't have any more details so no idea when this will happen. I checked with my supplier this morning (coloplast charter) and they were unable to give me anymore info

  • Hi Phil0670,Sorry you have had problems too.I find the drainage into the night bag is not good and mucus blocking the tap is another issue.I’ll be glad to get back to old style.Best wishes Jane 

  • Well reported, Phil0679 !

    That is very good news in that they've (finally!) accepted that the new twist tap isn't good enough and are going back to the old one. 
      While the twist tap is, I think, a good idea, it does need a much better design, preferably by someone who understands fluid dynamics and accompanying 'clag' in much better way than last time!  
    Why on earth they spread the new design out across the whole range (or, at least the two types I've used), before checking that customers are happy with it is also beyond me !  
    Best to be greatful for small mercies, I suppose !