What would you ask a Macmillan Money Adviser?

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Hello, all! 

It's Wayne here from the Online Community Team. 

We're looking at putting together a helpful blog that can support members with any Welfare Rights queries that they would like to ask. Our Money Advisers can give you free and confidential advice and help you to find out what benefits and financial support you might be entitled to. 

So, we'd love to hear from you on any of the following: 

  • What do you think the common money, benefits and work questions are?  
  • Do you have any questions about different benefits such as Universal Credit, Personal Independence Payment (PIP) or Employment and Support Allowance (ESA)? 
  • Are there any tips, advice, or concerns that you have, or think others should know? 

We'll be putting the best questions/suggestions forward for our Money Advisers to answer, so don't be shy! 

Over to you. What would you like to ask a Macmillan Money Adviser? 

You can speak to our Money Advisors for free on 0808 808 00 00 or chat online Monday to Friday (excluding bank holidays), 8am – 6pm. Alternatively, you can email them.

  • Hi I'm new to this forum 

    Would like to ask if there is a travel agent thats easy to use and low cost.

    I'm living with moloma had for 3years had stem cell transplant been in remission for about 2years 

  • Hi  

    welcome to the forum, I am sorry you are living with melanoma. Do you mean for travel insurance? We have a forum for travel insurance queries that you can join. Travel insurance forum for cancer patients I have good experience of Insurancewith who are a specialist for cancer patients. I also have metastatic disease. 

    Community Champion badge

    Macmillan Support Line - 0808 808 00 00, 7 days a week between 8am-8pm

    I am a Macmillan volunteer.

    I have metastatic Triple Negative Breast Cancer, in remission

  • Hi  

     

    Welcome to this forum. I hope you're doing OK. It sounds like you might be asking about travel insurance rather than a travel agent.

    As our community champion mentioned, hearing about other people's experiences with insurance companies can be really useful, so it's worth checking out the travel insurance forum they linked you to.

    Before approaching a provider, it's worth reading our website's guidance on buying travel insurance: Cancer and buying travel insurance | Macmillan Cancer Support

    If you'd like professional support finding the right policy, a specialist insurance broker can help. You can find one that matches your circumstances through the British Insurance Brokers' Association: Travel Medical Insurance - BIBA

    I hope this all makes sense, but if you need any more assistance, please do let us know.

    Best Wishes 

    Phil

    Money Adviser Macmillan Support Line 

  • My husband is 72 and has non small cell lung cancer. His only income is state pension. I'm 68 and I PIP for a severe back injury, and a host of other medical problems  also I get state pension. 

    Some person suggested I apply for attendance allowance for him. I don't think he would get it as I'm on pip. Aren't you only supposed to have one disability benefit in the household? 

  • Hi  

    It sounds like you and your husband have a huge amount to manage right now, both with his lung cancer diagnosis and your own health conditions, so it's completely understandable to feel unsure about navigating the benefits system on top of everything else.

    To put your mind at rest, there's no rule that limits a household to one disability benefit. PIP and Attendance Allowance are both non-means-tested and are assessed purely on the individual's own care and mobility needs, completely separately from what a partner receives.

    Therefore, you could be receiving PIP and your husband Attendance Allowance.

    To qualify for Attendance Allowance your husband must have care needs that require attention during the day or night and have been present for 6 months, although the claim process can start before this.

    You can find out more about the personal care needs applicable to Attendance Allowance here; Attendance Allowance | Macmillan Cancer Support.

    If you'd like some help working out whether your husband’s current needs may qualify, our Macmillan Money Advisers can talk this through with you and can also help with the claim form. Money advice | Macmillan Cancer Support

    You can contact our Money Advisers on 0808 808 0000, option 2, Monday to Friday, 8am to 6pm.

    Best Wishes 

    Phil

    Money Adviser Macmillan Support Line 

  • I'm afraid I can't use the telephone as I am a deaf lip reader. Can you suggest an email? Thank you

  • Hi  

    Thank you for letting me know.

    You can email the Macmillan Support Line directly using our online contact form: Contact us | Macmillan Cancer Support. All emails are answered within 2 working days.

    Alternatively, you can contact a money adviser by webchat, via the icon at the bottom right of this page Chat online | Macmillan Cancer Support

    I hope this helps

    Best Wishes 

    Phil

    Money Adviser Macmillan Support Line