NHS so slow! Help!

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My husband has been diagnosed with cancer. We don’t know what the cancer is. It was picked up weeks ago after bloods and a scan for suspected prostate as it has metastasised to the bones. So he was put in for more scans and bloods and even though there was nothing really pointing to the prostate, a biopsy of it. When he went to the appointment for the biopsy he asked the nurse what the scans and new bloods had shown as he wasn’t keen on having a biopsy if it they indicated it was elsewhere. The consultant was nowhere to be seen and impossible to get hold of even at his private practice. The nurse could see that the results pointed towards pancreatic cancer and agreed it wasn’t likely to be prostate so didn’t do the biopsy and said they’d speak to the consultant as to next test. He then got booked in for a biopsy on the liver where the metastasis was showing. No letters or anything- he found out by chasing the department. So that happened last Tuesday. The beginning of February he was told they’d know what it is and have a plan in place within 10 days. It’s now been over 7 weeks since his first referral and we’re still non the wiser.  Is it common for it to take so long. I can see him fading away in front of my eyes and I’m in bits. 

  • Everything health related takes a very long time nowadays. 
    I was ill for 8 months before I got a fast track cancer referral even though I have had cancer twice before and was high risk. October 2025 scan show changes in 3 different places. Waited. Liver biopsy in November show cancer. Waited,  pets scan in December show widespread metastatic breast cancer. Confirmed New Year’s Eve. They can’t cure it but treat it. Waited, First meeting with the oncologist 13/1/2026. After that more tests, waited, treated started 20/1/26. 

  • Wow. I’m so sorry. That’s terrible. We tried to go private- took a punt on it being pancreatic, but the consultant we saw thinks that’s unlikely from the scans. He did say the nhs timescales are bo**ocks if you have anything even slightly complicated. Did you complain to anyone and, if so, did it get you anywhere? 

  • Hello  

    Sadly, this is the state of the NHS these days.

    I found out early in my journey to take names and contact telephone numbers and e-mail addresses for anyone I came into contact with - I also don't take no or we will have to wait and see as an answer.

    I would start off on Monday by chasing up the last contact you had who told you "we will have a plan in place in the next 10 days" - at the same time contact the hospital PALS office (Patient Advisory and Liaison Service) tell them what has gone on and you need to know where you stand. Tell them you need a reply in 48 hours or it's a formal complaint.

    Sadly you need to be proactive but polite and advocate for yourself.

    Do come back to me if the above doesn't sort the problem out - I can tell you how to take the matter further.

    Best wishes - Brian.

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  • I did complain verbally but got nowhere. NHS is underfunded was the answer. No way I can afford to go private. My medication each month cost 3x my pension

  • Do you have the NHS app? I’ve found this really helpful as letters / updates seem to go on quite quickly. E.g. I had an appointment yesterday morning and the summary letter was on by late the same afternoon. A couple of things though -  just I wonder if experience of nhs various regionally even with cancer as I’ve had a fairly rapid response once cancer was detected. Second though, I did have to advocate assertively for myself because I’ve had a symptom for over a year and tests always came back negative - everyone was happy with that except for me. I knew something wasn’t right and kept pushing for tests. It’s not right that we have to do this but I think you do have to keep pushing to make sure you’re not forgotten. NHS deals with millions of patients so don’t let them forget about you.