Fee for doctor's letters

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I've been working on getting universal credit and have the UC50 form to complete. If you have cancer you can skip most of it, but you need to get a doctor or fill out one of the pages. I also need a letter to give the DVLA to tell them I'm not fit to drive.

I've written to my doctor's surgery twice about this now, and they are charging £40 per letter! I would barely need a bus pass after paying so much. Also the whole point of applying for UC is that I don't have an income, so paying £40 just as one of the many hoops I have to jump through for that seems crazy and very unfair. The whole process of claiming universal credit just goes on and on and on. Every time I think I've done all I need to, they tell me I need to attend this or that or fill out a form. It's barely worth it.

It's possible I could get one of the letters written by someone at the hospital, who may not charge, but it's proving difficult to get anywhere contacting someone there. Only my doctor knows all my history though, some unrelated to my cancer, so really I do need my own GP to deal with this.

Do I just have to suck it up and pay the £80? I have the money to do it but it's still a lot of money to me that I'd rather not spend.

Thanks very much,
Geoff.

  • Hi  

    Thanks for getting in touch with us and I’m sorry to hear of the financial costs you’re incurring in requesting these letters.

    Unfortunately, each surgery charges differently for their admin services and it’s at the discretion of the practice as to what they set as a fee.

    If you haven’t done so already, you may wish to ask them to consider waiving the charges in light of the fact that these letters are required for you to claim benefits.

    The other option would be as you’ve suggested; to ask a member of medical staff at the hospital to complete these letters without charge. It would be important if doing so to ensure that the person you’re asking meets the criteria set by DWP as to who can sign the letter.

    It may also be beneficial to speak with our Welfare Rights Department for a full benefit check, to make sure you’re getting everything you’re entitled to and talk through the process.

    If you wish to do so, they can be contacted on the number below and by following the options for a benefit check.

    The Financial Guidance Service offers information and guidance on all aspects of your personal finances to help you make informed decisions in the following areas:

    • pensions and retirement options
    • questions about insurance policies
    • mortgages and money management
    • arranging wills and trusts to protect your family
    • general financial planning questions.

    If you wish to speak with us in future about any of the above, please feel free to give our service a call on the same number below.

    Our free phone number is 0808 808 00 00

    The Welfare Rights Teams also have a page on Ask an Expert should you wish to repost your query there.

    I hope this information is of some help, but please let us know if you need anything else.

    Kind regards


    Andy
    Financial Guide

  • Thanks Andy for the great advice, it's very appreciated. Slight smile

    Geoff.