Housing benefit?

  • 2 replies
  • 10 subscribers

Landlord has sold my flat and new owners have doubled the rent to £1250.. I get basic Housing Benefit but will the new rent be met by the council?

  • Section 21 notice served with eviction date of 01 December

  • Hello  ,


    Thanks for getting in touch. I’m sorry to hear about the issues you're having regarding this.


    We have a dedicated group of Welfare Rights Advisers who can answer your questions about housing benefit


    Unfortunately, the Welfare Rights Advisers don’t currently have a presence on Ask an Expert but you could speak to them by phone. You can contact them on freephone 0808 808 0000 and they’re available Monday to Friday 8am – 8pm and weekends 9am – 5pm. If you’d prefer you can also contact them via webchat here by selecting “Chat to us” and then the “Welfare Benefits & Grants” option.


    They will ask you for some financial details such as your household income, amount of any savings, cost of rent/mortgage, council tax and utilities just to see if any other help is available.


    Due to your situation, you may want to also get some advice on your rights as a tenant and to understand housing options. To do this you can speak with Shelter. Shelter is a separate charity who provide advice on housing issues.

    They can be contacted via:

    www.shelter.org.uk      Tel: 0808 800 4444

    Lines are open from Monday to Friday 8:00am until 8:00pm, and 09:00am until 5:00pm on Saturday and Sunday.  In Scotland lines are open Monday to Friday 9:00am until 5:00pm.

    Calls are free from UK landlines and all major UK mobile operators.


    Just to clarify, the Financial Guidance Service can provide information and guidance on all aspects of your personal finances to help you make informed decisions in the following areas;


    Pensions and retirement options


    Questions about insurance policies


    Mortgages and money management


    Arranging wills and trusts to protect your family


    General financial planning questions


    If there is anything from the above list that you would like to discuss, please reply to this message, or speak to us directly on the same number. To reach the Financial Guidance team just select options 1 then 2 then 1 again. Our team are available Monday to Friday 8am – 6pm.




    Kind regards,






    Financial Guide