Energy supplier

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Hi not sure if correct person to ask or even if there is any advise available!? 

I am sure i remember reading "somewhere" that some energy suppliers can offer help with charges (not requesting help for a bill) just need to know if anyone offers lower charges for people with inoperable cancer?

I am trying to find out in advance as my fixed tariff ends end Aug, and i don't feel upto try to decide whether to go fixed or standard tariff or change to a supplier that offers "us" some kind of reduction 

If not don't worry i will look into it more nearer the time, it's just not knowing how i will feel later with treatment which has only just started !

Thanks for your time


  • Hello @carpfishing,


    Thanks for getting in touch. 

    As part of our Money and Work Team, we have Energy Advisers who look at what support may be available in relation to energy (e.g. Gas and Electric) and water bills.

    They can be contacted on: 0808 808 0000. They’re available Monday – Friday 8am – 6pm.


    If you’d prefer you can also contact them via webchat here by selecting “Chat to us” and then the “Managing Energy Costs” option.


    For further information visit: Energy Advice | Macmillan Cancer Support

    Just to clarify, the Financial Guidance Service can provide information and guidance on all aspects of your personal finances to help you make informed decisions in the following areas;

    Pensions and retirement options

    Questions about insurance policies

    Mortgages and money management

    Arranging wills and trusts to protect your family

    General financial planning questions

    If there is anything from the above list that you would like to discuss, please speak to us directly on the same number. To reach the Financial Guidance team just select options 1 then 2 then 1 again. Our team are available Monday to Friday 8am – 6pm. Alternatively you can also speak to us on Webchat too by clicking here


    Kind regards.



    Will Quinn

    Financial Guide