Husband with sarcoma, me with arthritis

Hi  ,

Thanks for getting in touch. I’m so sorry to hear about your Husband’s diagnosis and your difficulties with arthritis.

As part of our Money and Work Team, we have a dedicated group of Welfare Rights Advisers that I feel would be good for you to talk too. They can check if you and your husband are entitled to any state benefits and can help to access other financial support, such as one-off grants. You can contact them on freephone 0808 808 0000 and they’re available weekdays 8am – 8pm and weekends 9am – 5pm. If you’d prefer you can also contact them via webchat here by selecting “Chat to us” and then the “Welfare Benefits & Grants” option.

They will ask you for some financial details such as your household income, amount of any savings, cost of rent/mortgage, council tax and utilities just to see if any other help is available.

We have an Energy Advice Team who look at what support may be available in relation to energy such as Gas, Electric and water bills. After having a chat with our Welfare Rights Team, they can arrange for you to speak to the Energy Team if necessary.

Just to clarify, the Financial Guidance Service can provide information and guidance on all aspects of your personal finances to help you make informed decisions in the following areas;

Pensions and retirement options

Questions about insurance policies

Mortgages and money management

Arranging wills and trusts to protect your family

General financial planning questions

If there is anything from the above list that you would like to discuss, please speak to us directly on the same number. To reach the Financial Guidance team just select options 1 then 2 then 1 again. Our team are available Monday to Friday 8am – 6pm. Alternatively you can also speak to us on Webchat too by clicking here

Yours Sincerely,

Joe 
Financial Guide

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